Tin Leg Travel Insurance Reviews

Tin Leg, despite the strange name, provided me with all needed information to make my decision, and no pressure. this was a first experience in purchasing travel insurance. Given my age, the length of my solo travel, and some minor political instability in one nation I was traveling to, the insurance was a support.

I was a second person covered on the Tin Leg policy. I incurred food poisoning during the trip due to food which I consumed at the hotel. I requested that hotel contact US physician who verified that symptoms were due to food poisoning. He also stated medication and dosage required to treat symptoms. The UK physician apparently had difficulty locating medication and dosage was lower that US physician stated I would require. Medication was given to me on the evening prior to departure home. When I returned home diarrhea symptoms continued and I required medication at dosage which US physician said I would require. Although prescription was only $10.00 Tin Leg would not reimburse for this cost because they stated it was after trip date. Tin Leg is reimbursing me for costs for the hotel to contact a physician on call to the hotel. A medication was prescribed which I assume the hotel covered as they did not bill me. My concern with this is that if an injury would have occurred within trip date but then surpassed those dates would the injury and expenses have been covered?.

My experience has been great so far. I’m awaiting the outcome of my claim which should occur in less than two weeks.

This worked just as it should. Got good help, clear answers, and coverage needed.

We needed to extend our return date by 36 hrs....customer service agent was extremely efficient in making the change, immediately informed me that there would not be any additional charges, and promptly emailed new paperwork. Very impressed....traveled with confidence that our needs were being met.

There were no major incidents orclaims during our trip. We both caught colds but have medicines with us. We enjoyed our trip.

Process for trip cancellation was slower and required more documentation than I expected. There could have been more progress reporting during the process to make progress clearer. In the end, I was satisfied by my treatment.

I had no problems purchasing the insurance. Later, I added more insurance as I added more charges from the upcoming trip. There was no problem in doing that. Fine service. This trip was from Montana to Veracruz Mexico for 11 days and then home again.

Our trip was extended by 2 days, and Tin Leg covered the extra time at no extra charge. Bueno!

Had a wonderful experience with Tin Leg. One of our lodges had a fire prior to our leaving for our trip. I contacted Tin Leg and informed them that we were having to pay extra for substitute lodging. The girl told me that upon my return I could make the claim and told me what I needed. Two days after our return I was given an appointment for a phone interview. I submitted the form along with the required documents. They kept me updated throughout the process and sent me a check for the extra we had to pay in a couple of weeks. Very Satisfied and would highly recommend.