Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
361,224
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AVG. MONTH
8,395
Total Reviews
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SINCE 2014
5,369
Detailed Rating
Customer Service Before Trip
4.62/5
Customer Service During Trip
4.04/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (5,369 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3885
  • 4
    903
  • 3
    326
  • 2
    125
  • 1
    130
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  • Tin Leg policy: Economy

    Tin Leg took an awfully long time to get back to us with an answer to a simple question

    David from NY
    Review Received: December 13, 2014
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    Tin Leg policy: Luxury

    I liked the overall service and ease of the systems of Tin Leg. I will know more about your service when I file my claim.

    Holly from NY
    Review Received: December 10, 2014
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    Tin Leg policy: Luxury

    We are thankful that we did not have to file any claim with Tin Leg. Our cruise line protected our missed flight connection. We always purchase travel insurance, especially for medical and evacuation coverage, and are always thankful when we do not have to file a claim.

    John from OH
    Review Received: December 6, 2014
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    Tin Leg policy: Luxury

    So far I have had a very positive experience with Tin Leg and would recommend their services to other travelers.

    Kristy from MO
    Review Received: December 5, 2014
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    Tin Leg policy: Economy

    Provided the best coverage for the best price.

    Mary Jo from IL
    Review Received: December 4, 2014
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    Tin Leg policy: Luxury

    We were delighted with the service and your company's professional performance. Everyone I dealt with was extremely pleasant and knowledgable with respect to the policy. If I could give you a 10 star rating, I would. I selected your company after searching a comparison of travel insurance policies on the internet. Your company stood out immediately and I am thrilled it did. I would definitely use your insurance company again and I will make a point of telling everyone I know about your company. There was nothing I disliked about our policy. Everything your policy promised proved to be true. Thank you for offering such special service.

    Deborah from CA
    Review Received: December 4, 2014
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    Tin Leg policy: Luxury

    Had no problems with purchasing, and fortunately did not need to use it.
    Although our flight was delayed, the airlines covered the night's hotel and we were able to switch the days of our planned tour.

    Nancy from OH
    Review Received: December 3, 2014
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    Tin Leg policy: Luxury

    Service was excellent. Claim was handled right away.

    Harvey from MI
    Review Received: December 3, 2014
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    Tin Leg policy: Luxury

    Claim forms were easy to complete. Claim was settled within
    9 days from submission to payment. I liked everything about this policy including the price. I would recommend this policy to other travelers.

    Ann from NJ
    Review Received: December 2, 2014
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    Tin Leg policy: Luxury

    I sent the claim form and police report by email nd received a Check two weeks later. No hassle, and simple and easy procedure. I highly recommend this company.

    Sara from FL
    Review Received: December 2, 2014
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