Tin Leg Travel Insurance Reviews

I also sent this all my friends on Facebook;
I recommend you highly and defenatly work with ou in the future.
You handled my claim quickly and very efficiently.
Thank you!!!

Customer service was excellent.Prompt with no haggiling over nonsense.I wiil use this company again on future travels

I sent the claim via the email listed on the site, I never heard back, so I sent it to the other email addresses the phone agent told me to, and I still never heard back.

Finally I had to email the claim directly to a rep on the phone who submitted it myself.

I recommend a better way to initiate online claims so that they are handled properly. once the claim was finally received though the process was perfect and handled in a few days.

After I submitted claim I did not get any acknowledgment from insurance company that my claim was received. After calling them 6-7 times and after about 2 month I was issued a check for 1/2 of the price. I had to call them back to find out why full amount was not received. I already called 3-4 times and didn't get a response. I will never buy Tin Leg travel insurance again.

it was handled handled in the menar that i expected

Took too long to process a simple claim when all requested
documentation was provided at first submission. When Tin Leg was contacted I was given 3 different reasons for the delay depending on who I spoke to.

I did not completely understand the policy limits vis a vis reimbursement of airline ticket costs and those could be explained better.
We had to cancel our trip because of my wife's illness and we filed a claim for which we received insufficient reimbursement of covered expenses; we are appealing the claim now and that is why it is not yet complete. I have been in touch today with Brandy Morse who is helping sort out the issue of insufficient reimbursement as it relates to your Zero Complaint Guarantee(one of the main reasons we used Tin Leg to begin with!)

Quick response to my Email about coverage while on my trip. Waiting to get a response to my claim which is being mailed to them today. Will save judgement about recommending until I hear from them.

I did not file a claim, so I have no basis to rate Tin Leg with a five star rating

Very pleased with Tin Leg, which I used for the first time this summer. I called customer service a couple of times for information and for help filing a claim, and each time spoke with people who were courteous and helpful. My claim (for one night's prepaid lodging forfeited because of a 22 hour flight delay) was processed quickly and easily. I will definitely continue to use Tin Leg for future travels! 5 stars!