Tin Leg Travel Insurance Reviews

We were unable to take this active cycling trip due to a knee injury.

When we filed the claim with Tin Leg, the earliest they could schedule a call was three weeks. They have now asked for the same information multiple times in different formats.

They asked initially for a doctors note, and are now requesting full medical records?

We will continue to work with them, but are starting to wonder whether it was worth purchasing this insurance from Tin Leg?

It is good to have the insurance and even better not to use it. Tim Leg was very responsible to my questions and changes when needed. This is the second time we have used Square Mouth.

I lost my tech bag on the plane and I'm trying to get the value of the items reimbursed.

My wife and I both needed medical care on our cruise. Our 2 claims totalled over $5000. We submitted the claims on October 2nd, and Tin Leg set a phone call on October 19. That is a very long time and I am out a lot of money while waiting. Thanks.

Great experience with Tin Leg. Responsive and answered my questions.

I called on Oct 2,2023 to file a claim and spoke to Joanna at 11:15 am and she said I would receive an email with a claim number which I have not received yet. Would like to know when to expect it or a call? My email is pedalpushin@hotmail.com and my phone number is (253) 576-8136

I was very pleasantly surprised to deal with Tin Leg. I spoke with Steve in Florida who was extremely accommodating, patient, and knowledgeable. I found that the policy I took out was very reasonably priced compared to other policies from other insurance providers. Plus I did not have to insure every last bit of the trip I was on as other insurance providers require. Also, the follow up regarding email confirmation was very prompt and accurate. I would definitely use them again on my next trip.

Great product and great customer service...they answered all my questions.

Waiting