Tin Leg Travel Insurance Reviews
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Overview
Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
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“Tin Leg policy: GoldGene from CAReview Received: September 17, 2023Was this review helpful?13 out of 15 people found this review helpful
Process was rough, but eventually I got most of the reimbursement.
“Tin Leg policy: GoldWe bought the policy and did t need to use it. Thankfully
Lynne from KYReview Received: September 17, 2023Was this review helpful?0 out of 0 people found this review helpful“Tin Leg policy: LuxuryVery professional! So far, we are satisfied with the coverage.
Anne from FLReview Received: September 17, 2023Was this review helpful?1 out of 1 people found this review helpful“Tin Leg policy: GoldVery Happy with the cover provided and responsiveness from customer service
Steven from NHReview Received: September 16, 2023Was this review helpful?1 out of 2 people found this review helpful“Tin Leg policy: AdventureIn middle of claim. So far process has been speedy and efficient.
JARED from FLReview Received: September 13, 2023Was this review helpful?5 out of 9 people found this review helpful“Tin Leg policy: BasicThis is not the experience I had but my fellow travelers (3) ended up using a different company as they were never able to reach a live person using the number I gave them. My experience with customer service was very good, the individuals were friendly and answered my many questions.
Melissa from KSReview Received: September 12, 2023Was this review helpful?2 out of 2 people found this review helpful“Tin Leg policy: GoldClaim process is very slow. I had emergency open heart surgery and we had to cancel back in July. Then we had to wait a month after contacting you before we could even file the claim.
Alan from ORReview Received: September 11, 2023Was this review helpful?7 out of 8 people found this review helpful“Tin Leg policy: GoldTransparent..Trip went well, no delays or cancellations..only a flat tire we changed.
Keith from MDReview Received: September 11, 2023Was this review helpful?1 out of 1 people found this review helpful“Tin Leg policy: Gold24 hour assistance just referred me to the website to submit my own claim. After submitting my claim a week ago no response.
Red Ranger from CAReview Received: September 9, 2023Was this review helpful?9 out of 9 people found this review helpfulResponse from Tin LegThank you for bringing this to our attention, I apologize for the frustration you have experienced.
I have spoken with our claims team for an update on your claim. I understand our team sent you a request to schedule a claim interview on 9/5/2023. Once that claim interview is scheduled and completed, we will begin processing your claim.
I have also asked a member of our team to resend the claim interview email. A new email will be sent this morning.
We apologize again for the inconvenience.
“Tin Leg policy: GoldEasy to purchase. Had to make one change to my policy which was no big deal. Would purchase again
Thomas from WAReview Received: September 9, 2023Was this review helpful?0 out of 1 people found this review helpful