Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
356,737
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AVG. MONTH
8,516
Total Reviews
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SINCE 2014
5,333
Detailed Rating
Customer Service Before Trip
4.62/5
Customer Service During Trip
4.05/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (5,333 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3860
  • 4
    900
  • 3
    322
  • 2
    125
  • 1
    126
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  • Tin Leg policy: Economy

    Tin Leg is our favorite insurer. The claim process is smooth and fast.

    KIM from CA
    Review Received: May 12, 2018
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    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    Great product with awesome customer service. Keep up the good work.

    Carolyn from OH
    Review Received: May 4, 2018
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    0 out of 1 people found this review helpful
    Tin Leg policy: Luxury

    Customer service was very helpful when I called to get info before purchasing my policy. Luckily, we didn't need to make a claim but the peace of mind of having the policy, was priceless.

    Cean from AK
    Review Received: May 3, 2018
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    0 out of 2 people found this review helpful
    Tin Leg policy: Luxury

    Anthony from NH
    Review Received: May 3, 2018
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    1 out of 1 people found this review helpful

    This was the first time I had to file a travel related claim and I was not hopeful of a positive result. TinLeg made the process easy. And in a timely manner.
    The agent I spoke with was great and very understanding. The online filling process was also easy to complete and again the response was quick. I couldn't be happier and I will certainly use TinLeg for future travel insurance coverage.

    Tin Leg policy: Luxury

    Very professionally handled. Emergency telephone service while traveling was quick and accurate. Claims process including the telephone interview was handled quickly and efficiently. At all times I was handled by the Tin Leg staff with respect and courtesy. Overall the claim was completed and paid within a remarkably short period. The biggest delay in settlement was my doctor who went on vacation before filling out the Tin Leg medical report.
    I would highly recommend Tin Leg for medical travel insurance.

    Joseph from VA
    Review Received: May 2, 2018
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    3 out of 3 people found this review helpful
    Tin Leg policy: Luxury

    We will see how it goes. So far its OK.

    Susan from FL
    Review Received: May 2, 2018
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    0 out of 3 people found this review helpful
    Tin Leg policy: Standard

    Used chat site to ask questions. Very helpful in making my decision on choosing the right policy.

    Gloria from CA
    Review Received: April 29, 2018
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    1 out of 2 people found this review helpful
    Tin Leg policy: Luxury

    Great web site. Easy to identify and buy best policy meeting our needs.

    Gary from TX
    Review Received: April 28, 2018
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    0 out of 1 people found this review helpful
    Tin Leg policy: Luxury

    Good value compared to other providers. We didn’t file a claim luckily but felt confident that all would go well if we had to.

    Susan from AZ
    Review Received: April 27, 2018
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    0 out of 1 people found this review helpful
    Tin Leg policy: Luxury

    This is third policy I’ve purchased from Squarmouth. When i had questions I chatted with help desk and was taken care of quickly and effectively. I will choose TinLeg if possible because of value for cost and their reviews. Have never had to use it though.

    Fernando from CA
    Review Received: April 24, 2018
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    0 out of 1 people found this review helpful