Tin Leg Travel Insurance Reviews

My experience has been great so far. I’m awaiting the outcome of my claim which should occur in less than two weeks.

This worked just as it should. Got good help, clear answers, and coverage needed.

We needed to extend our return date by 36 hrs....customer service agent was extremely efficient in making the change, immediately informed me that there would not be any additional charges, and promptly emailed new paperwork. Very impressed....traveled with confidence that our needs were being met.

There were no major incidents orclaims during our trip. We both caught colds but have medicines with us. We enjoyed our trip.

Process for trip cancellation was slower and required more documentation than I expected. There could have been more progress reporting during the process to make progress clearer. In the end, I was satisfied by my treatment.

I had no problems purchasing the insurance. Later, I added more insurance as I added more charges from the upcoming trip. There was no problem in doing that. Fine service. This trip was from Montana to Veracruz Mexico for 11 days and then home again.

Our trip was extended by 2 days, and Tin Leg covered the extra time at no extra charge. Bueno!

Had a wonderful experience with Tin Leg. One of our lodges had a fire prior to our leaving for our trip. I contacted Tin Leg and informed them that we were having to pay extra for substitute lodging. The girl told me that upon my return I could make the claim and told me what I needed. Two days after our return I was given an appointment for a phone interview. I submitted the form along with the required documents. They kept me updated throughout the process and sent me a check for the extra we had to pay in a couple of weeks. Very Satisfied and would highly recommend.

Very satisfied

Let me start by saying that Tin Leg's customer service is amazing. The representative that I dealt with was extremely responsive, very professional and also compassionate. We had to interrupt a long-planned trip when my father-in-law became gravely ill while we were traveling in Europe. Despite it being a popular U.S. holiday weekend we received prompt customer support, including the Claims Manager's cell phone number to call or text at any hour with questions or issues that we needed assistance with. When we returned to the U.S., we filed a trip interruption claim. Even though the circumstances associated with our claim weren't completely standard and we couldn't get all the paperwork perfectly filled out due to patient privacy issues, Tin Leg recognized that we had done our best to meet the substantive requirements of their claim paperwork/process and approved 100% of our claim. Oh, and did I mention that the claim was reviewed, approved and that we had a check within 14 days of filing the claim? Absolutely incredible. We always buy trip insurance whenever we travel, and Tin Leg now has a customer for life in us.