Tin Leg Travel Insurance Reviews

Waiting for Tin Leg to call me back to interview me about the claim. This waiting period will be almost 30 days.

People are helpful and pleasant. Time for waiting for a response was excessive.

Fortunately there was no need to file a claim. And because of that there is no way to really gauge the claim processing phase and make an assessment.

Very good experience.

This was my first time to use Tin Leg and my experience has been outstanding. I had no problems during the selection. My wife had a minor accident and required medical attention. Your support team was available when needed for inquiry and was very responsive answering questions and then processing the claim. I cannot think of any area where I would suggest any improvement to your service. Happily the check is in the bank not in the mail..

The most important aspect of a travel insurance policy is how the company handles claims. Tin Leg did an excellent job for us with a recent claim.

Due to a family illness we needed to cancel our trip. I called Tin Leg to tell them and they scheduled an interview for the following week. They called me at exactly the scheduled time, discussed the reason for the claim, and then sent me claim docs to sign using Docusign.

The only complex process was assembling, scanning and uploading the required supporting documentation: nine pieces in total, which took several days to acquire.

I filed a claim on a Friday; the entire claimed amount was approved the following Tuesday and a check was sent.

Based on my experience, I would certainly use Tin Leg again.

Always easy to decide what is needed as they provide several options

The purchase experience was good and the representative helpful. This is the second time I have used SquareMouth for our international travel. I highly recommend their services - they make the experience easy.

Have used 3 times with good service, but, thankfully have not needed to file a claim