Tin Leg Travel Insurance Reviews

The experience of enrolling online was fine. I had one question which was quickly answered by customer service. Fortunately, I did not need to file a claim which is how it should be. The only issue I see is Square Mouth owning certain of the insurance carriers that it offers. Recommending companies that you own can be a bit dicey. But again, I had no issues on my trip and no reason to file a claim.

So far I have good experience with Tin Leg. Especially when I all the customer service always I get someone to answer me. I am yet to file a claim. Will provide more feedback once my claim is processed.

i MADE THIS CLAIM IN oCTOBER. i HAVE JUST RECEIVED 2 OF THE 5 CHECKS DUE TO ME...AS OF 1-19-15, THERE WAS A MESS UP ON THE CLAIM FORM....THEY HOPE TO CORRECT IT BY THIS WEEK.

pATRICIA sCHWARTZ

Everything was fine. I got the coverage that I wanted.

My experience with Squaremouth was just fine.

Thanks for the great service and the peace of mind! We will use you again in the future and recommend you to others!

Having travel insurance is peace of mind. There were no health problems on this trip, but one never knows. It's responsible traveling to buy a policy.

Customer service was helpful when I called completely stressed out from a canceled night flight with 6 teenagers & no luggage. I just printed my paperwork to file a claim.

It was reassuring speaking with the sales rep on the pre-trip. I was made are of the policy's benefits, limitations, and other fine prints. I felt each reps I have spoken with were knowledgeable, sincere, and reassuring. When I received the hard copy of the policy, it was exactly what was told to me via phone. I would recommend this company and its products.

My husband and I filed a claim with Tin Leg for cost of medical services and the portion of our trip that we had to cancel due to illness. They paid for the doctor visitm but did not pay the amount that we prepaid for the tour we missed. They said that the doctor did not specify that we not take the tour. However, we feel that is a Catch-22 situation since we had to miss the tour to see the doctor for our illness in the first place. I have called Tin Leg and was referred to Kathy Haught. I have called and left messages, but she has not returned my calls. They received 3 stars because they at least paid for the medical services, but I would have appreciated some service regarding the denied portion of our claim.