Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
360,896
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AVG. MONTH
8,382
Total Reviews
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SINCE 2014
5,368
Detailed Rating
Customer Service Before Trip
4.62/5
Customer Service During Trip
4.04/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (5,368 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3884
  • 4
    903
  • 3
    326
  • 2
    125
  • 1
    130
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  • Tin Leg policy: Standard

    I got good advice on what I needed to buy at a very fair price. When I needed to add value to my policy for an upgrade it was very easy to do.

    Lynn from AZ
    Review Received: November 17, 2014
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    Tin Leg policy: Luxury

    The policy was easy to purchase, the terms were clear, and I was able to purchase a deposit amount early and add to it once I know my final needs.

    Coachr from WA
    Review Received: November 15, 2014
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    Tin Leg policy: Standard

    Though we didn't end up filing a claim, the assurance that we could, had we needed to, was exactly what we needed.

    Jody from IA
    Review Received: November 15, 2014
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    Tin Leg policy: Luxury

    I felt like I had purchased adequate coverage for my trip and was happy with the service I received via online chat when I had questions.

    Joy from FL
    Review Received: November 14, 2014
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    Tin Leg policy: Standard

    I chose Tin Leg because it was recommended. It all went vry well until I made a claim for lost baggage which the policy said would be reimbursed to the amount of $500.
    However because in the lost bag the only valuable thing was a Ipad I was refused payment. I had sent all the documents necessary to file that claim

    Lydia from CA
    Review Received: November 12, 2014
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    Tin Leg policy: Luxury

    We've used SquareMouth several times for travel insurance. Their rates and coverage are excellent -- even for the 65+ group -- and their customer service is simply the best. Helpful, courteous and always willing to find a solution.

    At this point, given our satisfaction, SquareMouth is my first choice for travel insurance.

    Cat from WA
    Review Received: November 7, 2014
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    Tin Leg policy: Standard

    I would recommend your policy to a friends. I liked the way the rep I talked who patiently explained and help to select the policy for our trip. Thanks Camilo Paez

    Camilo from SC
    Review Received: November 7, 2014
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    Tin Leg policy: Luxury

    waiting to hear about claim, so don't have much to say yet

    Judy from OR
    Review Received: November 6, 2014
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    Tin Leg policy: Standard

    Great Customer Service and Phone Assistance

    Kate from MT
    Review Received: November 5, 2014
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    Tin Leg policy: Luxury

    I didn't like that I had to pay upfront and then put in a claim afterwards. I had called the 24 hr hotline and could not get through.

    oswald from NY
    Review Received: November 5, 2014
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