Tin Leg Travel Insurance Reviews

We did not have a claim during our trip. However it was reassuring knowing that we had coverage if the need had developed.

We traveled to Russia and luckly were abel to get out Visa's (a week befor we left ) I contacted you as to wheather my travel insurace would cover the USA imposing an imbargo on UA citizen from travel in Russia...your rep. was NOT sure that that would be covered. Luckly we didn't need to find out. Shirley Smith

Excellent customer service when purchasing. Appreciated the
higher amounts of available health coverage. I definitely would recommend to other travelers.

My experience in purchasing Tin Leg was very positive. I am fortunate that I did not have to file a claim so do not have any experience with that.

picked rating due to clear answers got to my questions and value for price vs what others and trip provider was proposing to furnish.

Filed the claim (wife's sickness on the ship) last Friday (9/19). Waiting for reply. I can then rate my experience better.

I selected this policy because it allowed me to buy medical and medical evacuation/repatriation coverage at a great price. I would recommend this to others because it provided primary medical coverage which was necessary for me, because I am on Medicare. Medicare will not cover any expenses outside the USA. It was very important to me to know I had primary emergency coverage if something unexpected happened. It was excellent coverage $500,000 at a very reasonable cost.

The policy worked fine. The only problem was that our cancelled trip was due to the serious illness of a close relative, not a trip participant. It was not immediately clear how to handle this scenario. Customer support assisted greatly in letting us know what to do. I would definitely recommend this policy to other travelers

Tin Leg Offered a good policy at an attractive rate. easy online purchase experience.

However, forms to file a claim were not always clear.
I dropped off the claim forms because I live near your office. when I didn't hear back, i called after 10 days and was told there was "no record" of receiving my claim. Rep said she would "search manually" and then called to say she located it.

Claim was paid after considerable delay and because the airline fully refunded our fares, Tin Leg actually had to cover only half of the nonrefundable total which i had insured.

your time line for payment should be shorter and consistent with the 3 week time period your documents note.

Marcia Goldstone

It took me a lot of effort and continuous contact with Tin Leg
to finally get the claim processed and met, even with all the information submitted by me and received by them.