Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
361,233
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AVG. MONTH
8,398
Total Reviews
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SINCE 2014
5,369
Detailed Rating
Customer Service Before Trip
4.62/5
Customer Service During Trip
4.04/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (5,369 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3885
  • 4
    903
  • 3
    326
  • 2
    125
  • 1
    130
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  • Tin Leg policy: Luxury

    The sales rep was extremely knowledgeable. I will be using your company from now on - better prices with more coverage than competitors.

    Roger from WA
    Review Received: September 6, 2014
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    Tin Leg policy: Luxury

    Feel completely satisfied with your services and the quick respond received from Tin Leg customer service. I got my ID card emailed to me within hours and gave me a peace of mind knowing I have travel insurance before my departure. Thank God I did not need to file any claim, but would highly recommend your services.

    William from NY
    Review Received: September 4, 2014
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    0 out of 0 people found this review helpful
    Tin Leg policy: Economy

    I will wait to see how well, promptly, and fairly my claim is handled.

    Jackline from AL
    Review Received: September 3, 2014
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    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    Fair price in comparison with comprehensive coverage. Thankfully didn't need it!

    Laura from AZ
    Review Received: September 3, 2014
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    0 out of 0 people found this review helpful
    Tin Leg policy: Standard

    Upon arrival in Instanbul my luggage was lost for 2 days and once I get to a place where I can copy and submit, I will send in my claim.

    Robert from FL
    Review Received: August 27, 2014
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    1 out of 2 people found this review helpful
    Tin Leg policy: Economy

    The first day out on the bus to the Vatican in Rome Italy, we were robbed of everything we had: 230.00 euros, credit cards, drivers' license, medical cards, photos...everything. We got nothing back. How's that for insurance?!

    Carole from NY
    Review Received: August 24, 2014
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    0 out of 0 people found this review helpful
    Tin Leg policy: Standard

    Excellent service.

    Sarah from MO
    Review Received: August 24, 2014
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    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    I would definitely recommend this policy.

    James from PA
    Review Received: August 22, 2014
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    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    Excellent customer service. But, there are a lot of versions of the policy regarding pre-existing condition coverage, and it would be nice to have only one version per state.

    Frank from NY
    Review Received: August 21, 2014
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    0 out of 0 people found this review helpful
    Tin Leg policy: Economy

    I am disappointed that Tin Leg rejected my claim, which was clearly eligible for reimbursement based on the information I had. I am appealing this decision.

    Barbara from VA
    Review Received: August 18, 2014
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    9 out of 9 people found this review helpful