Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
Excellent selection of travel insurance policies. Prior to trip departure, I interacted once with customer service by telephone and quickly received the information I was requesting. Squaremouth has always been my favorite website for purchasing travel insurance. I find them to be reputable and reliable.
Insurance was ready quickly.
Very easy to do. Customer service was very helpful when inquiring about which policy to take and would be best for our situation. Gave me a sense of security while traveling abroad.
I had questions regarding my policy prior to purchase and you customer service explained the information concisely but also made sure I understood
Was glad to find this site
Was glad the insurance is available
affordable. clear and easy to understand choices.
affordable, clear and easy to understand choices
I called Tin Leg prior to my trip to confirm coverage. The phone response time was good. The company rep was courteous, knowledgeable and responsive to my questions about the policy and my request for policy documents. The single sheet policy summary was well laid out, easy to read & informative.
Customer service was very good, I called before my travels to get some kind of ID card for the insurance. They were very helpful and sent it to me.
I did not have any claims, consequently I cannot evaluate their claim service.
Just happy we were able to get insurance at a reasonable price as you always want to be insured especially when out of the country
We are not able to review this policy until we have filed the claim for a delayed flight. Then we will be able to review how well the policy for the ease of reimbursement. We have to file a claim for an extra hotel room and food, and a cancellation without reimbursement of a different hotel room, due to the delayed flight. We also had several items stolen from our backpack that we did not realize until it was too late to file a claim with the police in that jurisdiction. Thanks.
We are willing to review the policy once we have filed our claim and received our reimbursement from the travel policy.
Tomas Guillen