Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
361,233
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AVG. MONTH
8,398
Total Reviews
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SINCE 2014
5,369
Detailed Rating
Customer Service Before Trip
4.62/5
Customer Service During Trip
4.04/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (5,369 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3885
  • 4
    903
  • 3
    326
  • 2
    125
  • 1
    130
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  • Tin Leg policy: Economy

    The policy was provided to me right away via E-mail. I did not have a claim and therefore did not have any subsequent contact with the provider.

    Andrew from NY
    Review Received: May 31, 2014
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    Tin Leg policy: Luxury

    no claims/contact after purchase

    Frank from WA
    Review Received: May 28, 2014
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    0 out of 0 people found this review helpful
    Tin Leg policy: Standard

    Fortunately I did not need to file a claim. The policy offered more than adequate coverage for a fair price.

    Allen from WV
    Review Received: May 27, 2014
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    Tin Leg policy: Luxury

    Perfect trip: no claim.

    TNerf from TX
    Review Received: May 27, 2014
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    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    I had no need to file a claim, but I was pleased with the ease of purchasing a policy online and will probably use this service again when I travel out of the country.

    Marcia from CA
    Review Received: May 26, 2014
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    Tin Leg policy: Luxury

    We made no claims..

    Traveler from FL
    Review Received: May 26, 2014
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    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    We didn't need to contact the insurer during the trip, and no claim was filed.

    Susan from FL
    Review Received: May 24, 2014
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    Tin Leg policy: Luxury

    Great customer service. Answered questions and provided information to all my questions on a one on one basis. Never had any question that if needed this company and it's personnel would be ready to provide assistance and transportation in a medical emergency. Very comforting experience, we will use them during our next extended travel.

    Asa from FL
    Review Received: May 24, 2014
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    28 out of 41 people found this review helpful
    Tin Leg policy: Luxury

    We received our policy promptly, and thank goodness we did not have a reaaon to have a claim processed.

    Kathleen from OK
    Review Received: May 22, 2014
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    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    Provided me with the coverage I wanted.

    Chizuko from FL
    Review Received: May 21, 2014
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    0 out of 0 people found this review helpful