Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
361,495
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AVG. MONTH
8,387
Total Reviews
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SINCE 2014
5,371
Detailed Rating
Customer Service Before Trip
4.62/5
Customer Service During Trip
4.04/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (5,371 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3887
  • 4
    903
  • 3
    326
  • 2
    125
  • 1
    130
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  • Tin Leg policy: Luxury

    Thank goodness, didn't need the insurance. Performance to purchase was excellent.

    Ross from FL
    Review Received: May 2, 2014
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    0 out of 4 people found this review helpful
    Tin Leg policy: Luxury

    We had no need to try and process a claim.

    James from TX
    Review Received: May 1, 2014
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    1 out of 5 people found this review helpful
    Tin Leg policy: Economy

    The site is excellent! The side by side comparisons of the different policies saved me a lot of time and made my decision making relatively easy.

    I called before purchasing the policy and got extremely good service. The representative was very knowledgeable, friendly and helpful.

    The policy was issued very quickly.

    Fortunately we didn't need to file a claim so I can't comment on that.

    Thank you for the relatively painless experience in buying travel insurance!

    Pascuals from HI
    Review Received: April 23, 2014
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    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    Have not yet processed, don't know how it will got. Awaiting additional documents from my agent.

    Penny Freeman from MI
    Review Received: April 20, 2014
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    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    No claims

    Pelkeyman from WA
    Review Received: April 15, 2014
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    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    I will be sending the information about my claim as soon as I have everything together
    Charlotte Luttman
    XXX-XXX-XXXX

    Charlotte from IN
    Review Received: April 13, 2014
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    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    I hope I can easily find the web site and policy details for my next trip which will be in Sept. 2014.

    Lawrence from MI
    Review Received: April 12, 2014
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    0 out of 0 people found this review helpful
    Tin Leg policy: Standard

    The information was easy to obtain and to understand. Value seemed good. Fortunately, we did not have ANY problems and will not need to make a claim. It was great to have the peace of mind though. Would purchase coverage through Squaremouth and from this provider again.

    Attorney from TX
    Review Received: April 9, 2014
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    0 out of 0 people found this review helpful
    Tin Leg policy: Luxury

    Excellent coverage. Competitive quote,

    Niels from CT
    Review Received: April 8, 2014
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    0 out of 0 people found this review helpful
    Tin Leg policy: Economy

    I have submitted a claim (within the last couple of days) but I have not heard back from Tin Leg as of yet.

    Karen from CA
    Review Received: April 6, 2014
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    76 out of 94 people found this review helpful