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Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
361,495
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AVG. MONTH
8,387
Total Reviews
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SINCE 2014
5,371
Detailed Rating
Customer Service Before Trip
4.62/5
Customer Service During Trip
4.04/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (5,371 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3887
  • 4
    903
  • 3
    326
  • 2
    125
  • 1
    130
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  • “
    Tin Leg policy: Luxury

    Easy to access; easy to compare prices; reasonable prices

    Christine from MN
    Review Received: April 4, 2014
    Was this review helpful?
    8 out of 30 people found this review helpful
    “
    Tin Leg policy: Standard

    No claim made or to be made

    Brian from NV
    Review Received: March 31, 2014
    Was this review helpful?
    0 out of 6 people found this review helpful
    “
    Tin Leg policy: Luxury

    WE had no claim so there was no contact after buying the insurance policy

    Maudie from IA
    Review Received: March 31, 2014
    Was this review helpful?
    1 out of 8 people found this review helpful
    “
    Tin Leg policy: Luxury

    NO CLAIMS MADE OR NEEDED.

    ASHTON from KS
    Review Received: March 27, 2014
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    0 out of 0 people found this review helpful
    “
    Tin Leg policy: Luxury

    The trip was cancelled by the airline due to weather on the day of departure. The insurance provider did not refund the premium because the policy was apparently already in effect. There were no claimable losses. This was the second time this trip to London was cancelled due to bad weather. The first time Tin Leg refunded my premium. That time I was pleased. The second time - not so much.

    Charles from NY
    Review Received: March 25, 2014
    Was this review helpful?
    103 out of 108 people found this review helpful
    “
    Tin Leg policy: Standard

    no claims

    Alex from TX
    Review Received: March 22, 2014
    Was this review helpful?
    3 out of 15 people found this review helpful
    “
    Tin Leg policy: Luxury

    No interaction after buying the policy

    Gary from TX
    Review Received: February 25, 2014
    Was this review helpful?
    6 out of 28 people found this review helpful
    “
    Tin Leg policy: Luxury

    My trip was cancelled due to winter storms. Tin Leg refunded my premium with no penalty. My request was processed quickly and effortlessly by email.

    Charles from NY
    Review Received: February 25, 2014
    Was this review helpful?
    242 out of 252 people found this review helpful
    “
    Tin Leg policy: Luxury

    I bought it. I didn't need to use it. Yay!

    Scott from CO
    Review Received: February 18, 2014
    Was this review helpful?
    14 out of 54 people found this review helpful
    “
    Tin Leg policy: Luxury

    Did not make a claim

    Michael from KS
    Review Received: January 26, 2014
    Was this review helpful?
    7 out of 29 people found this review helpful
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