Tin Leg Travel Insurance Reviews

Great experience to purchase policy

Easy to purchase.
Pricing reasonable

The documentation required was disorganized and repetitive--it seemed designed to make us want to give up on making a modest medical claim of less than $170. We were asked multiple times for the same documents, requested materials included our federal IDs, our flight documentation (to prove we had flown?) our credit card statements (to prove we had paid for a tour, and also to prove that we had not gotten a refund.) We did not cancel our trip; we merely asked to be reimbursed for a doctor visit and accompanying prescriptions while in Italy. Is this normal? I would say this insurance was easy to buy, but unnecessarily bureaucratic to file a claim with. Not sure we'll purchase again.

We had to adjust the dates of our travel with Tin Leg and customer service was helpful and efficient.

Not satisfied with misleading clauses and conditions that are not clearly advertised at time of purchase. Does not account for overnight travel inconveniences.

Evidently, there was a "prior condition" clause and a 60-day look back period that I missed during the application process I completed on my phone. It appears that Tin Leg isn't going to cover an unexpected condition resulting from surgery I had prior to the trip departure. We'll complete the lengthy claim process but expect to be denied coverage. I'll be sure to mention my experience on all my online reviews once the process is completed. I've already informed the trip planner who highly recommended Square Mouth.

My trip departure and return dates changed because of the air carrier's last-minute travel changes, and I called Tin Leg customer service to make the adjustments to the policy. The customer service representative was attentive and courteous and quickly made the necessary adjustments. I did not file a claim under the policy, so I can't say anything about its dependability.

Nightmares… asking ridiculous amount of paperwork that is unreasonable.

First, I'd like to say, I write VERY FEW reviews. Maybe 1 a year.
I purchased the Tin Leg Gold plan Travel Insurance through Square Mouth. Tin Leg delayed the process so badly that I have no doubt it is a tactic that people will throw in the towel. Was HORRIBLE!
I filed my claim on May 19th, after much promising, more info needed, delayed responses, inaccuracies, I have finally got approved for a FRACTION of what was due, on June 27th. I was only reimbursed for about what I paid for the insurance.
No meal, no toiletries, etc. Was HORRIBLE. BEWARE.