Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
357,160
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AVG. MONTH
8,470
Total Reviews
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SINCE 2014
5,337
Detailed Rating
Customer Service Before Trip
4.62/5
Customer Service During Trip
4.05/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (5,337 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3863
  • 4
    900
  • 3
    322
  • 2
    125
  • 1
    127
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  • Tin Leg policy: Gold

    Adding some additional planned expenses to our intial coverage (several hundred dollars more) was prohibiitively expensive. So we did not cover that.

    PR from PA
    Review Received: May 22, 2025
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    0 out of 0 people found this review helpful
    Tin Leg policy: Gold

    Purchasing the policy through Squaremouth was quick and accurate. I contacted Tin Leg once to change the policy end date. The interaction was fast and courteous. Excellent experience.

    Robert from SC
    Review Received: May 21, 2025
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    1 out of 1 people found this review helpful
    Tin Leg policy: Gold

    This is my “go-to” travel insurance. Easy and reliable.

    Elaine from FL
    Review Received: May 20, 2025
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    0 out of 0 people found this review helpful
    Tin Leg policy: Gold

    The nature and extent of documentation in support of my claim is clearly boiler plate, and apparently was given no thought as to what actually should be provided to support my claim.

    I will do my best to meet your demands, but I would expect at least as much effort from you as you demand from me.

    Timothy from WA
    Review Received: May 19, 2025
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    2 out of 7 people found this review helpful
    Tin Leg policy: Gold

    The person I spoke with was very polite and efficient. I had an excellent experience. She really seems to know her product. She told me that with a pre-existing condition, I have to purchase insurance within 15 days of buying the trip.

    Thank you for an excellent experience.

    Christina from VA
    Review Received: May 19, 2025
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    2 out of 2 people found this review helpful
    Tin Leg policy: Gold

    We had to cancel our trip entirely because my husband got very sick post surgery and are still working on getting the documents to Tin Lleg - which seem to be confusing at best. Every time I send info - I get an email saying they need more info! Really working hard on this as we've lost a lot of money.

    Alice from CA
    Review Received: May 18, 2025
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    0 out of 7 people found this review helpful
    Tin Leg policy: Luxury

    Bought the insurance.. never used it.. have no idea if it was good or bad

    Brian from PA
    Review Received: May 17, 2025
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    0 out of 4 people found this review helpful
    Tin Leg policy: Gold

    This was the 1st time I needed to cancel a trip and file a claim. I have bought travel insurance at least 6 times in the past, not knowing whether it would come through when I needed it. Now that the claim has been processed and the check arrived in the mail, I can honestly say that having travel insurance was worth the cost. I just wish I knew when I bought the policy what documentation I needed so that it would have been easier to process. But it all worked out.

    Julie from WI
    Review Received: May 16, 2025
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    2 out of 4 people found this review helpful
    Tin Leg policy: Gold

    Will always use you for my trips

    Mark from CA
    Review Received: May 15, 2025
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    0 out of 2 people found this review helpful
    Tin Leg policy: Platinum

    We g had to increase the time of our coverage by one day. Square Mouth or the provider charged us a small fee to do so. It was very easy.
    My husband and myself had to seek medical care while on our cruise. It was very expensive. I did not realize that our medical coverage was secondary. This means filing a claim with Medicare and waiting up to 60 days to get a statement from them that we have no coverage. Then we can file with Tin Leg. Not sure I will do this again. We were out over $1500 for medical care that is going to take several months to get any reimbursement. Do you have any policies that are primary versus secondary coverage?

    Dena from TX
    Review Received: May 15, 2025
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    2 out of 5 people found this review helpful
    Response from Tin Leg

    Thank you for your 5-star review!

    To answer your question: Yes, we absolutely offer policies with primary medical coverage. This means the travel insurance pays first, simplifying claims and often leading to faster reimbursement.

    When you're searching for policies on our site, you can filter for primary coverage. We're here to help you find the right plan for your next trip.