Tin Leg Travel Insurance Reviews

I will use Tin leg again.

-Purchase went smoothly.
-Called the 24 hour line during travel to report a missing bag and was informed that the line was specifically for medical issues.
- was given a different number for non- emergency issues.
- Representative explained the policy coverage and told me to submit a claim within 30 days of travel
- Claim was submitted and an interview is scheduled.

Thank you.

Gave me peace of mind. Thank you!

Tin Leg has been very clear and communicative. Falck, on the other hand, was very difficult to work with. At times, their phone lines were cutting off when passing calls, and for me this was at a very important time. No one at Falck told me I could go the reimbursement route until a day was wasted. I was told that Falck could not move forward on other aspects of my claim like getting transportation home until the hospital bill was received. Their inaction caused intense stress in an already stressful situation.

The phone customer service did a good job!

Still haven't heard from the insurance company after 3 weeks from filing

You all were responsive and professional. I would definitely utilize your services for future travel.
Thank you!

I have had nothing but positive experiences with Tin Leg and recommend them highly.

My wife had a serious infection on our trip. We saw a number of doctors, both at emergency clinics and at specialist levels. Our claim was handled by a group called Robin Assist. They were easy to work with and helped us through the claim process. We were promptly reimbursed once we provided requested documentation. Some of our receipts were in Spanish and Mexican pesos which didn’t cause any difficulty.

We both feel that we were reimburse fairly for our expenses. Great experience. I have used Tin Leg in the past and have always had a good experience. Worth the price.