Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
359,028
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AVG. MONTH
8,412
Total Reviews
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SINCE 2014
5,355
Detailed Rating
Customer Service Before Trip
4.62/5
Customer Service During Trip
4.05/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (5,355 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3875
  • 4
    902
  • 3
    325
  • 2
    125
  • 1
    128
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  • Tin Leg policy: Gold

    Representatives very helpful and courteous. We’re still awaiting response to our claim. We were unable to take our trip due to unexpected illness and hospitalization

    Diane from GA
    Review Received: August 29, 2024
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    0 out of 4 people found this review helpful
    Tin Leg policy: Gold

    This is the second time that I have purchased a policy with Tin Leg. Each time I found the interaction very pleasant and stress-free. I was easily able to reach a human being and didn’t have to plod through a series of menus. The policy cost was very competitive and the policy had everything I wanted. Each time the person I spoke with was very patient. I have to say that, having never had to file a claim, I can not say what it would be like filing a claim and getting reimbursement, but just buying the policy, getting a policy that has the coverage I’m looking for, and interacting with Tin Leg has been very positive.

    Judith from NY
    Review Received: August 28, 2024
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    5 out of 5 people found this review helpful
    Tin Leg policy: Adventure

    Easy to use and good coverage

    Moira from DE
    Review Received: August 27, 2024
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    0 out of 0 people found this review helpful
    Tin Leg policy: Gold

    We had to cancel our cruise due to illness. Filing the form and sending the necessary documentation was easy and the claim was allowed in full in a short time period.

    Jean from KY
    Review Received: August 27, 2024
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    11 out of 11 people found this review helpful
    Tin Leg policy: Standard

    Found your name on line. Made one phone call and felt good about leaving the U.S. and travelling to Canada. Thank God I Dont have to make a claim, but will be using you again

    Myrna from FL
    Review Received: August 26, 2024
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    3 out of 4 people found this review helpful
    Tin Leg policy: Standard

    The purchase process was somewhat easy. One blip occurred when selecting the dates of travel where I selected the dates but the end date was different after processing. I admit I must have missed it before confirming. Customer service was easy to reach, prompt, and corrected the date for me. The price was great for the options I needed. My rating was based on price, value, options, and service. I would use them again.

    Charles from ME
    Review Received: August 25, 2024
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    1 out of 1 people found this review helpful
    Tin Leg policy: Adventure

    clearly educated me to purchase the best coverage for my trip

    Pat from SC
    Review Received: August 24, 2024
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    0 out of 0 people found this review helpful
    Tin Leg policy: Economy

    very easy to get quote .
    on line people are very helpful for answer the question

    Kaushika from NJ
    Review Received: August 22, 2024
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    0 out of 0 people found this review helpful
    Tin Leg policy: Standard

    the different options for picking travel insurance should pop-up before the payment is required

    james from NC
    Review Received: August 22, 2024
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    1 out of 1 people found this review helpful
    Tin Leg policy: Standard

    Claim is not complete as Tin Leg requires more information.
    Taniyah Green was very helpful when I filed the original claim

    Patricia from SC
    Review Received: August 21, 2024
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    0 out of 1 people found this review helpful