Tin Leg Travel Insurance Reviews

Thank you for sharing your feedback with us. We apologize for the frustration you have experienced throughout the claim process.
I have discussed your claim with our claim team to gather more information about your claim. I understand that your claim is still in process and we require additional documents to support your claim and confirm the coverage of your policy. Insurance is highly regulated, and documentation is required, for any claim. Your claim adjuster is available to assist and has sent you a list of which specific documents are needed to support your claim. Please do not hesitate to reach out to us anytime. We appreciate your patience and hope to make the process smoother for you moving forward.

Thank you for sharing your feedback with us. We apologize for the frustration you have experienced throughout the claim process.
I have discussed your claim with our claim team to gather more information about your claim. I understand that your claim was closed due to missing documents. Insurance is highly regulated, and documentation is required, for any claim. We are happy to reopen your claim once you have submitted the original booking confirmation and receipts for the payments made. This is needed as proof of purchase. Our goal is to make the claims process as smooth and hassle-free as possible for our customers. I understand this has been a lengthy and frustrating process for you. Please do not hesitate to reach out to us anytime. We appreciate your patience and hope to make the process smoother for you moving forward.

Thank you for sharing your feedback. We are sorry to hear about the frustrating experience you had with the claim process.
After discussing with our claims team, your claim was denied for the reasons outlined in your review. Eyeglasses are excluded and a receipt for the camera would be required. Insurance is highly regulated, and documentation is required for any claim. We were able to cover other items related to your claim.
Our goal is to make the claims process as smooth and hassle-free as possible for our customers. I understand this has been a lengthy and frustrating process for you, and apologize that your claim did not have a more favorable outcome.