Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
When we had to make changes to our policy it was not a simple process.
Website would not allow us to complete transaction on line. Had to contact Tin Leg directly to complete.
Had a very good experience with Tin Leg, the claim was paid within a reasonable time.
Purchased peace of mind and that's what we got. All went smoothly.
Unfortunately,, one of our travel companions was injured and was unable to travel. We had to cancel our travel plans. Fortunately, the policy we purchased covered such a situation. I have been dealing with Kasey Krueger, a claims rep at Tin Leg. She has been very polite and seems competent at what she does. No reimbursement yet but the documentation Tin Leg required was submitted recently.
Looking forward to a satisfactory resolution of my simple and straightforward claim for travel delay and subsequent loss of time at destination and what I paid for an expensive hotel night I could not use.
Easy to navigate options.
Covered everything we needed and wanted.
No comment until claim is settled
Thank you for providing peace of mind.
Excellent experience, again.