Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
Kasey Krueger, the claims rep who handled my claim was terrific!!! I found her to be very competent, friendly, informative, responsive and knowledgeable from first contact to final closure of my claim. Kasey was quick to respond to my questions to her by phone, e-mail or fax. I'm disappointed that I was unable to go on this vacation but I am very thankful I took out the insurance protection to cover All of my costs. I will definitely use Tin Leg for all my future travel insurance needs.
Process went well and staff was helpful and professional..
My experience w/ Tin Leg was seemless. Once it was set up, I hardly noticed that the safety net was there. Though I didn't have to use it, knowing that it would catch me freed me to focus on my acrobatics.
Since we didn't need any help, it's hard to rate services.
Excellent and rapid service. I have used Tin Leg in the past and will do so again. Great program.
Review Updated: 09/19/2016
Great response and courteous service. Everything was handled very well. Thank you.
I had questions about our coverage prior to our trip. As always, the customer assurance was very friendly and helpful.
Thanks!
Didn't need to use the policy, but it was great knowing it was there if needed.
Repeat user--- no problems, helpful friendly staff in setting up the coverage.
Prices went up for same service as before ;suggest may be if u want to or can....hike prices slowly!
this time I did not bother to look for another service but as prices go up , I will definitely start looking for alternatives.. I like your service but I have no choice.
What we found:
Your policy was more expensive then it was in previous years.
What we did about it:
An agent contacted you to explain that the premium of the policy is determined by a number of factors, including the age of the traveler.
Good experience. Will use again.