Tin Leg Travel Insurance Reviews

My experience with Customer Service was good as they were courteous and answered all questions that I had. However, since there is no intent to file a claim it is not possible to rate the most important part of the need to insure. I will say that during the trip I felt comfortable about being insured although there was a feeling of uncertainty as to whether I crossed all the "Ts" and dotted all the "Is" in case I ever needed the insurance. I have generally found most insurance companies to be great until there is a need to file a claim.

Trip dates changed, policy was changed with no problem.

I sent a claim in on 11/13/15. I am waiting to hear from you. Ernest Hiegl

Never sick a day in her life, 85 year old Betty became suddenly ill with multiple life threatening issues. Tin Leg was on the phone with us very early in the process and tried to help coordinate her Emergency Evacuation. Note to all travelers: make sure you have a doctor with admitting privileges on the home end or you will not be transported. Betty was eventually stable enough to commercially fly but was hospitalized in the mean time. We kept impeccable records and in contact with TL/Square Mouth. The reimbursement was perfect, timely and no hassle. Thank you. Thank you.

Easy to work with. Did not file a claim.

Excellent product and service. Thank you

Satisfied with interaction with staff and claim process.

Based on this experience, we have already bought our trip insurance from Tin Leg for our next international trip.

A bit slow processing the claim.

7 corners lost first submission of claim. I had to resubmit claim 2nd time.

This is the second claim I have had with Tin Leg. The first was for about $5000; the second only $170. Both were handled quickly and satisfactorily.