Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
Filed a claim as my traveling companion who was insured with a different company had medical emergency preventing the trip. The claim was handled efficiently and processed quickly .
They were very slow answering. They gave almost no information. They provided no help with the hospital or my travel home. I was left on my own
The purchase was easy and provided good peace of mind. Since we had no issues that would result in a claim I have no idea how that would have gone, but all communications indicates that it would be a smooth process.
Positive experience with purchase. Insurance policy explained well and given helpful advice.
Would recommend to others.
It was reassuring to have this coverage. Fortunately I did not need it, so I cannot say how straightforward it would have been to file a claim for reimbursement. The people to whom I spoke before buying the policy were very helpful, and seemed informed.
The Customer service reps were very helpful, informative and pleasant. Thank You!
I called the second day of my trip because my bag was still delayed. The lady gave me the information aand sent me an email to file the claim.
Very pleased with SquareMouth and TinLeg. Actively and regularly refer them to friends and family for their own travel insurance needs. Truly appreciate being able to insure with organization we trust and hold in high regard. Know that all our questions and/or concerns will always be addressed professionally and honestly.
Do not understand additional information request. I sent them everything they originally asked for