Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
Your company provided fast and prompt service, we will use your company for all or our travel needs
Again thank you
Good experience . No complaints.
It is easy to select a policy that is cost effective compared to cruise line prices.
No need to file a claim.
Changed our departure date to one day earlier after we had purchased the policy. They quickly replied no problem, changed our coverage start date, and charged us no additional dollars.
Great rate easy to sign up..
We did not need to make any claims but in our online search, found that Tin Leg offered all the types of insurance that we wanted at the best prices.
Information on the website was easy to obtain and understand. This product overall is difficult to shop and understand. Tin Leg’s website and coverage clearly outlined coverages and their costs. We will use them in the future.
The best experience is that I didn't need to file a claim. Trip went well - no delays and only issue was a port diversion, but our tour company refunded half of our cost, so our loss was only $60 and hardly seems worth filing a claim.
I have submitted documents requested and claim form on 11/14/19. I am awaiting confirmation that they have been received and that the claim is being processed.