Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
362,435
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AVG. MONTH
8,375
Total Reviews
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SINCE 2014
5,378
Detailed Rating
Customer Service Before Trip
4.62/5
Customer Service During Trip
4.04/5
Customer Service During Claim
4.07/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (5,378 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    3891
  • 4
    906
  • 3
    326
  • 2
    125
  • 1
    130
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  • Tin Leg policy: Adventure

    Your company provided fast and prompt service, we will use your company for all or our travel needs

    Again thank you

    Lloyd from FL
    Review Received: November 30, 2019
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    2 out of 4 people found this review helpful
    Tin Leg policy: Luxury

    Good experience . No complaints.

    Chausu from WA
    Review Received: November 29, 2019
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    1 out of 2 people found this review helpful
    Tin Leg policy: Luxury

    It is easy to select a policy that is cost effective compared to cruise line prices.

    George from OR
    Review Received: November 27, 2019
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    2 out of 3 people found this review helpful
    Tin Leg policy: Luxury

    No need to file a claim.

    Steven from WI
    Review Received: November 26, 2019
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    1 out of 2 people found this review helpful
    Tin Leg policy: Luxury

    Changed our departure date to one day earlier after we had purchased the policy. They quickly replied no problem, changed our coverage start date, and charged us no additional dollars.

    Richard from CA
    Review Received: November 22, 2019
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    4 out of 4 people found this review helpful
    Tin Leg policy: Luxury

    Great rate easy to sign up..

    Robert from PA
    Review Received: November 21, 2019
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    1 out of 1 people found this review helpful
    Tin Leg policy: Standard

    We did not need to make any claims but in our online search, found that Tin Leg offered all the types of insurance that we wanted at the best prices.

    Robert from IL
    Review Received: November 21, 2019
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    1 out of 1 people found this review helpful
    Tin Leg policy: Luxury

    Information on the website was easy to obtain and understand. This product overall is difficult to shop and understand. Tin Leg’s website and coverage clearly outlined coverages and their costs. We will use them in the future.

    Anthony from FL
    Review Received: November 18, 2019
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    1 out of 1 people found this review helpful
    Tin Leg policy: Luxury

    The best experience is that I didn't need to file a claim. Trip went well - no delays and only issue was a port diversion, but our tour company refunded half of our cost, so our loss was only $60 and hardly seems worth filing a claim.

    Deborah from CA
    Review Received: November 17, 2019
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    0 out of 0 people found this review helpful
    Tin Leg policy: Standard

    I have submitted documents requested and claim form on 11/14/19. I am awaiting confirmation that they have been received and that the claim is being processed.

    Mark from NY
    Review Received: November 16, 2019
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    4 out of 6 people found this review helpful