Tin Leg Travel Insurance Reviews

Happily we did not need any assistance during our recent month long travel. Interaction directly with the Squaremouth staff prior to purchase was seamless. We felt confident that our Tin Leg policy was adequate to protect us during our travel in Argentina, the Falklands, South Georgia and the Antarctic peninsula.

Tinleg has been great thus far handling my trip insurance claim. I have been recommending tinleg for several years to friends and they are fantastic.

The customer service rep was very helpful and reassuring when I spoke to them on the phone.

It wasn’t clear which is the correct number to call. I phoned the number on the policy and they told me I was calling the wrong number and gave me another number. When I called that number the recording said the office was closed (not 24 hrs). Very frustrating when you want an answer urgently, and was afraid that if I took a wrong step my insurance would be invalid.

Excellent experience

Efficient (no hassle) handling of our damaged luggage and its damaged contents reimbursement by Tin Leg.

This insurance was worthless. The issue was that the vendor lost its license from the Canadian Consumer Protection Bureau. This issue is apparently not covered by the policy, but of course, that wasn't obvious to me when I bought it. While it wasn't covered, I think the insurance co. should provide some representation and effort to challenge the vendor to receive at least some partial reimbursement. Or some partial refund of the insurance policy.
While I expect nothing with regard to this complaint, I want to register my dissatisfaction with any insurance company that provides little to no service for this issue, which we consumers have no way of knowing or predicting such possibilities. --Rhondo Tinsley

I received concise information from the customer service rep and didn’t have to wait on hold for a long time.

was unable to take trip due to medical changes incurred by husband before trip started

Great