Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
I've purchased policies from them several times. Never had to claim, but their customer service is first rate which is always a good sign!
Have recommended other people try a policy with them.
I expected a nightmarish experience and I was already depressed being sick and having missed my cruise! What a surprise, fast and efficient as well as polite and wishing me to feel better!!! AMAZING! Got my money back in a matter of days! Kudos to Tinleg!!!
Very kind person I worked with. Worked very hard to find a fair solution. I will use Tin Leg exclusively moving forward because of their outstanding service.
representative promptly and accurately answered all my questions prior to purchase.
Straight forward comparative website made it easy to shop various coverage, limits and premiums.
They followed up with me quickly. I provided all the info she requested and the check came pretty quickly.
Thank you for the customer service you provide. I've told many people about you.
Thanks,
Marsha Thomas
My experience with Tin Leg was excellent. The did exactly what I had hoped for and exactly what they represented themselves as doing. I am getting ready to purchase another policy with them. I would gladly recommend them. Also, I always use Squaremouth to begin my search. And always recommend them.
Didn't need it. The best kind of insurance.
My experience with Tin Leg was very positive. We had no problems or issues that had to be resolved.
Tin leg customer service is very thorough and polite.
Review Updated: 01/05/2017
Got back the money spent on my emergency as promised.