Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
While in excellent health, traveling solo for a month at 69 to remote areas north of the Arctic Circle, then remote areas of Scotland, I was especially concerned with potential medical emergency issues, repatriation of remains, etc. The policy did all I wanted it to do to calm me and my family. The costs, which I had many comparisons for, was reasonable. The staff n the phone as I made my final choices was excellent in helping me understand apples to apples across several proposals.
my initial clam was very difficult to submit. I am still in a hospital in South Korea with expectation to be discharged this week, with follow up treatment possible before I am cleared to fly
My wife found out several days ago that her brother has advanced cancer with current time yo live undetermined. He lives in Philippines and she will be going there after my discharge. I also need to know how to get compensation for canceled flight and a flight that was delayed 9 total hours due in part to airline canceling original flight without notice, and second flight was also canceled after an almost 3 hour delay
Very nice and knowledgeable staff
Excellent customer service! We previously had purchased with Generali and needed to file a claim. Their customer service was dreadful! Thank you for your service and we will definitely use you again.
The claim process was very easy but also, my claim was simple as it was a paid in full cruise with cancel for any reason with no other travel involved. I received my expected reimburesment in the time frame specified.
Easy application. Assistance phone call was very well handled.
Insurance was expensive but not having it and having an incident would have been MORE expensive. Peace of mind!
Very positive
We submitted a claim after my wife fell ill with a nasty, persistent cough while we were on a cruise.
Our claim process was very smooth and we received reimbursement soon after were returned home. No hassle. No worries.
I had a question pre-departure and emailed Tin Leg customer service. I received an answer promptly, and it was a clear explanation of the answer. This was a very nice change from the travel insurance company I dealt with previously.