Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
I was overseas and called for help concerning a medical problem. The service group was very helpful, told me the records to get, that I had lots of time to fill, and emailed me the form.
I returned and filed the claim. It was paid quickly and without and problem.
it was an expensive product but worth it.
Efficiency and quick resolution of claim
I had to cancel my cruise for medical reasons. I and my doctor filled out the claim forms. I expected a lengthy process and was surprised how quickly My claim was processed. My check was sent 6 days after they received my claim. I have 3 more policies with Tinleg for future cruises and hopefully never have to file a claim again. I would highly recommend Tinleg.
i had a very satisfactory experience with the Squaremouth/Tin Leg
and would reccomend this company to other travelers
My claim was handled easily and promptly.
My calls were all promptly answered by a human who was able to handle my queries.
I received the claim form, provided the required documentation, and my check arrived faster than I expected, with no back-and-forth required.
Thanks TinLeg for making an otherwise stressful situation a little less stressful.
4Stars becasue they forgot to refund one airline ticket, but when brought to their attention, they immediately rectified the situation. I would recommend this policy based on the fact that all of our claims were dealt with and refunded due to a pre-trip cancellation for a medical issue.
The clim process was easy and received payment quickly
I have not heard back on my claim. This should have been taken care of rather quickly.
I was fortunate that I did not need my SqaureMouth/TinLeg Insurance. However after buying the policy I did see the many complaints from policy holders trying to make claims. Perhaps this is typical of Travel Insurance policies; in any case it eroded my sense of well being. Next time I think I will stick with Travel Guard.