Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
As usual, dealing with SquareMouth was easy and just what I was looking for in a Travel Insurance broker. Thanks!
Easy to compare plans and we could get the coverage we wanted. Affordable for decent coverage.
My trip was extended for 7 days. When I tried to extend my travel insurance I was told it was not possible. Later I called back and was told that there was a 7 day extension on the policy for delays, but I was uncertain if I was really covered. My travel agent advised me that it was common to allow purchase of an extension of travel insurance. I will not be buying travel insurance from this company again.
The claim is slow. They show no progress on my claim for 4 weeks. I think is a shoty company
I believe that the price was fair for the insurance we were offered. It made me feel good to know we had all of the coverage. I had questions about the non medical evacuation amount that I could not see at first on my policy, but when I inquired, I received a very timely response and the help that I needed.
Great experience! Recommend this site.
The very helpful telephone staff at Squaremouth patiently answered every question, sometimes more than once. This helped me to choose the correct policy for my needs. I was confident that I would receive the assistance I needed if it became necessary to make a claim.
I particularly liked the fact that I could pay for just the portion I had already purchased, and could then add to the policy as I added airfare and other parts.
Unless you are a frequent traveler, purchasing this sort of insurance can be a real chore....trying to understand what and how the coverage works and pertains to your specific travel, including limitations, can be daunting. While you may assume it means one thing, you really need to take a hard look or still better, talk to a live Squaremouth rep. Note, however, some reps are better than others. One I spoke to was simply answering my questions, but being a novice and not knowing questions to ask or how features may pertain to me, I was not getting far. I wanted examples. However, in my next phone call, the person was excellent and presented scenarios, which helped tremendously. She was possibly older, more experienced and could see what I was struggling with and hit right on with sensible responses. I would have given my experience with Squaremouth reps a 4.5 if it was available.. The website, ONCE ONE UNDERSTANDS HOW TO USE IT, including the terminologies in conjunction with one's specific travel is ultimately very good, and I would use it again.
Buying a policy is very easy. It is done in a minute and money out of your credit card cleared immediately.
Filing a claim and getting paid is very time consuming. Sent paperworks on June 12, 2015 and so far responded that they received the claim. Gave me website address to check the progress but unfortunately for last few days no progress being made. All it says claim has been received.
I guess just have to wait if and whenTravelinsured decide to pay me.
Very frustrated
I bought my travel insurance mainly for a rental car coverage. On my trip to Costa Rica for two weeks I experienced the following: flat tire in rental car, it ws repaired and payed for with cash as the person fixing it did not speak english, only spanish. no way to get a receipt and even if I did it would be in spanish which I do not speak or write. I also had my wallet and passport stolen from a restaurant. I luckily managed get back the belongings minus $45 that was in my wallet a couple hours later. Police report for that is unobtainable much les sin english. I had a surfboard get $225 damage while strapped to the roof racks of my rental car. again no police report much less in english. I also had the Costa Rican crooked cops take $30 from me for "not having my seatbelt on right?". Fat chance of them giving me a police report in english about that. I called after I got back to the travel insurance hotline to see if any of that was covered by the travel insurance and was told no. So I guess unless the rental car is stolen, burned up or otherwise destroyed and there is a police report in english I will not get reimbursed? Is this correct? I'm not sure then that the insurance is of any value to me in foreign country where I can't get a english police report or an english receipt? Is this correct? You ave asked so I have answered. Thanks, Jeff