Travel Insured Travel Insurance Reviews

No claim filed.

no other communication with provider

This insurance company makes it terribly difficult to submit a claim.
-They not only require a receipt for food/lodging (which is fine), they also want to see those charges listed in your credit card bill. Wouldn't it be enough to see the receipt?
-They also require you to get letters from hotels and airlines that they did not give you a refund - who does that??? So I am now supposed to call all the hotels and the airline and ask them for a letter. The airline says they have no such letter to send.
- Obviously, I paid for the insurance so that is why I am sending them a claim. Now they want proof that I actually paid for the insurance (not only an e-mail confirmation of the insurance plan but also the credit card bill that it went through.
- Same as above, I paid for the airfare that is why I have an e-ticket. They also need proof that it went through my credit card so they are asking for a copy of my credit card bill.
-So now I have a 1/2 inch stack of paperwork for my claim.
-Now, they are denying to pay 100% of my claim and I'm only asking for food and lodging.

Our trip was flawless and we did not need help from insurance provider during the trip, and we did not need to file a claim.

We had to cancel our trip beforehand due to medical reasons. The process to submit a claim was very laborious and burdensome; however, once everything was submitted the claim was processed and paid in a timely manner.

did not have to make a claim. did call one for clarification of coverage, and received good and friendly response for CS reps.

During Trip
Did not need to use it.

Claim Process
NA

Before Trip
I have so much documentation to keep track of that it was difficult to buy something in February to use in July. Took me a while to find and print info right before trip. Had to look through months of credit card receipts to find date, then look through hundreds of emails to find info. Wish there was a better way to keep track of things.

During Trip
Did not use any services.

Claim Process
No claims. No troubles. No losses.

During Trip
N/A

Claim Process
My claim is still in progress. I don't even know how to process it because it was for a day lost of my vacation. The flight was cancelled from Miami to Barcelona, Spain, and we arrived one full day late. How do you put a price on a lost day?

Before Trip
Email information was very complete