Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
290,990
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AVG. MONTH
638
Total Reviews
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SINCE 2012
3,745
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,745 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2142
  • 4
    701
  • 3
    403
  • 2
    163
  • 1
    308
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  • Trawick International policy: Safe Travels Single Trip

    Didn't get to travel.
    Had to cancel and the insurance didn't cover my trip deposit.

    Jacquelyn from IL
    Review Received: September 24, 2023
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    6 out of 7 people found this review helpful

    Review Updated: 11/15/2023

    No help whatsoever.
    Automatic emails - no contact with a human.
    Kept asking for things I had no way of providing.

    Trawick International policy: Safe Travels Explorer

    Felt so assured that we were covered in the evident of something awful happening. Gratefully nothing happened. Loved shopping online for the best prices. Thank you!

    Ellen from UT
    Review Received: September 24, 2023
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    0 out of 1 people found this review helpful
    Trawick International policy: Safe Travels First Class

    We researched several travel insurance options before making our selection. We decided on Trawick based on features and client reviews. We were satisfied with the cost and coverages.

    ROBERT from NC
    Review Received: September 19, 2023
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    2 out of 2 people found this review helpful
    Trawick International policy: Safe Travels First Class

    They use a third party to file a claim, and the claims website SUCKS!

    I will be on the phone with them most of the day tomorrow...

    Gerald from NC
    Review Received: September 17, 2023
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    7 out of 7 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    Francis from WA
    Review Received: September 16, 2023
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    0 out of 0 people found this review helpful

    Claims was processed in a timely manner.

    Trawick International policy: Safe Travels First Class

    I'll be filing a claim for hospital emergency room expense. Not sure if it will qualify. I emailed customer service and they replied immediately with instructions for filing claim. I will have to wait til I'm back home to do so.

    Helga from AZ
    Review Received: September 15, 2023
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    4 out of 5 people found this review helpful
    Trawick International policy: Safe Travels USA Comprehensive

    Everything was easy and clear. Currently waiting for the response of my claim.

    Diego Garcia from Colombia
    Review Received: September 15, 2023
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    We moved our trip up a day, so our original policy needed to be adjusted. I called customer service, it was quick, easy, and didn’t cost too much extra

    Lynda from FL
    Review Received: September 15, 2023
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels First Class

    I was unable to register my claim online. I called 24 assistant and was told to try again. I tried several times and it wouldn’t recognize my password and gave no way to reset my password. I put in 3 requests via “contact us”. It took many days to get a response. I then did what they asked and it said not matching. Put in more requests. Got an answer but we are still traveling so I will try next week when I am home

    Judy from CA
    Review Received: September 13, 2023
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    4 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Just submitted claim. Waiting for response.

    Roger from AZ
    Review Received: September 12, 2023
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    0 out of 4 people found this review helpful