Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
291,348
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AVG. MONTH
583
Total Reviews
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SINCE 2012
3,747
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,747 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2143
  • 4
    701
  • 3
    404
  • 2
    163
  • 1
    308
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  • Trawick International policy: Safe Travels USA

    This was our first time using travel insurance. No problems signing up, and no claims. We would use this company again.

    Dick from Costa Rica
    Review Received: January 27, 2014
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    4 out of 11 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    policy # xxxxxx
    I consider myself ripped off by you.
    I bought this policy and submitted a claim because our luggage was stolen.
    we lost thousands of dollars yet trawick refused to pay. this is robbery.

    Simcha from NJ
    Review Received: January 8, 2014
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    46 out of 53 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    great

    Alice from FL
    Review Received: November 29, 2013
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    4 out of 7 people found this review helpful
    Trawick International policy: Safe Travels USA

    We have no claim to submit. We had a wonderful trip and kept very well in health.

    We appreciated knowing the coverage we had in case of any incident. Thanks.

    Donald from ON
    Review Received: November 9, 2013
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    1 out of 4 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    everything went smoothly so we had no claims

    Nancy from IL
    Review Received: October 30, 2013
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    2 out of 5 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    No claim.

    N/A from FL
    Review Received: October 7, 2013
    Was this review helpful?
    2 out of 5 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    The only time I needed them was in Thailand, but because it was July 4th in the states they didn't answer. People get sick and bad things happen on holidays, too.

    Brianna from NJ
    Review Received: September 18, 2013
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    22 out of 26 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    No claim was processed so I did not rate them

    Weston from CO
    Review Received: September 8, 2013
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    1 out of 4 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    The policy was cheap and extremely customisable...I didn't require any claims but was happy with the peace of mind it gave me

    Lee from Korea (South)
    Review Received: September 2, 2013
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    2 out of 4 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Made a claim four months ago for a small amount. They just contacted me for the first time and all the information they used was incorrect, the claim was for the wrong amount, and they said they needed proof that it wasn't a pre-existing condition (it was pink eye!). This will clearly be a lot of time and effort on my part to get it straightened out, and I am doubtful I will see any money. We used a different carrier for our last trip and also made a similar claim and they were great--nothing like this.

    Brazil traveller from ID
    Review Received: August 31, 2013
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    160 out of 165 people found this review helpful
    Response from Trawick International

    I had an opportunity to review this case personally and was able to quickly identify that there was an error made. The examiner entered an incorrect diagnosis and the claim was incorrectly processed for additional information when none was needed. The error has been fixed and the reimbursement was mailed to the member immediately. We apologize for any delay.