Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
291,348
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AVG. MONTH
583
Total Reviews
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SINCE 2012
3,747
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,747 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2143
  • 4
    701
  • 3
    404
  • 2
    163
  • 1
    308
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  • Trawick International policy: Safe Travels International excl US

    I would highly recommend Squaremouth. They helped me select a travel policy specifically for my needs, at a reasonable price. Their customer service was excellent. Fortunately, my travels went very smoothly and I did not require their services during my 3 month trip. I would use Squaremouth in the future for travel insurance for any lengthy trips abroad as the coverage and peace of mind is worth the reasonable cost.

    Sarah from AZ
    Review Received: August 28, 2013
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    3 out of 4 people found this review helpful
    Trawick International policy: Safe Travels USA

    I did not need to contact the insurance provider at any time, happily, so I cannot really reply.

    Dee Dee from Spain
    Review Received: August 7, 2013
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    2 out of 7 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    I did not file any claims or need to interact with my insurance company during the trip; thus I cannot rate their performance.

    Bethany from NJ
    Review Received: August 7, 2013
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    2 out of 9 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Before Trip
    I did everything online myself so I can't really rate customer service.

    During Trip
    Seems fine. I haven't made any claims or used it for anything.

    Brandie from KS
    Review Received: July 7, 2013
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Before Trip
    It was all automated, but I really liked the selection process.

    During Trip
    I didn't actually have to use the insurance, so I don't know.

    Claim Process
    no claim.

    Claudia from CO
    Review Received: June 25, 2013
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    1 out of 5 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Before Trip
    Best insurance is that I did not use

    During Trip
    never used

    Claim Process
    N/a

    steven from FL
    Review Received: June 16, 2013
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Claim Process
    Claim not yet submitted or processed. Awaiting word from the airline this week on their efforts to track the stolen items.

    Stephen from Kazakhstan
    Review Received: June 11, 2013
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Before Trip
    Very helpful and knowledgable.

    Patti from SC
    Review Received: May 30, 2013
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    3 out of 9 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Before Trip
    Did not have to access customer service. Documentation was clear and I did not need to file a claim.

    lisa from CA
    Review Received: May 29, 2013
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    3 out of 10 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    During Trip
    Not applicable

    Claim Process
    Nit applicable

    Norma from IL
    Review Received: May 17, 2013
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    1 out of 4 people found this review helpful