Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.
See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.
Our trip was good and safe. Thank you for the insurance. We didn’t have to worry before we got to the trip.
I just tried to open a claim and called several numbers, but everything went back to go on line. I tried and it was off line. I did not receive any help at all. This is going to be a very long and frustrating process. Without any help. I will appreciate any help.
Thanks
Brenda Trahan
982022961
Poor communications. Dates were incorrect on policy.
Easy to get policy
the policy that I purchased from Trawick International covered a gap in my previous travel insurance. This policy was reasonably priced and provided assurance that my insurance needs were covered.
Very easy to sign up and questions I had were answered promptly.
help in finding a local doctor was appreciated.
Contracted Covid in Vietnam. Trawick was unable to give me a referral to a local physician.
I was able to contact them while I was on my trip to ask about the limits for trip interruption since my airline canceled our return flight two times and we needed to get home as quickly as possible. When we arrived home, I called customer service to get help filing my claim. They have an online claims system but I was told to send in the form and supporting documentation by email. I received an automated receipt email the day after I sent in my claim. Now I'm just waiting and hoping for a prompt response.
I am confused. I filed a claim and am still not sure who is supposed to reimburse me. No one has contacted me after I filed a claim and attached medical paperwork and such. Is it Trawich or Squaremouth and how do I follow through? I am still waiting to be contacted or recieve a check for our cancelled trip.
So....until this is sewn up, I am just confused and out of money.
Hope this makes sense and that someone will actually help me.
Thank you