Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
Calendar icon
SINCE 2012
290,978
Calendar icon
AVG. MONTH
644
Total Reviews
Star icon
SINCE 2012
3,745
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,745 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2142
  • 4
    701
  • 3
    403
  • 2
    163
  • 1
    308
  • Filter By
    Filter
    Sort By
    Sort
  • Trawick International policy: Safe Travels Explorer

    This was a seamless experience. I had bought travel insurance, and less than 24 hours later, the trip was canceled by Gate 1, the provider. So I called and canceled, and was immediately sent a cancelation notice & my credit card was credited. it went more smoothly than I anticipated, & will definitely rebook for my next trip.

    Beth from IL
    Review Received: October 23, 2022
    Was this review helpful?
    2 out of 2 people found this review helpful
    Trawick International policy: Safe Travels First Class

    I've used on line service a few times by now, usually it works from the 1st time. This time I paid for the policy offered to me, but it did not
    work! I called Trawick International & was told, that they have to make sure that the offered policy still exist? I got a call later & bought exactly the same policy, but this time it was about $40.00 more?
    The agent was very polite & apologetic, everything else was fine. I've never made a claim, so I didn't have any problem during my travel.

    Bella K. from NY
    Review Received: October 22, 2022
    Was this review helpful?
    3 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    Easy to use and affordable. Representative was friendly and knowledgeable. Will definitely consider Trawick for future travels.

    Roberto from TX
    Review Received: October 22, 2022
    Was this review helpful?
    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I received reimbursement for flight as you suggested and sent you a copy of the check however no further contact made.

    Jeanette from CA
    Review Received: October 21, 2022
    Was this review helpful?
    4 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Journey

    Mort from WA
    Review Received: October 21, 2022
    Was this review helpful?
    0 out of 0 people found this review helpful

    The claim's process went well.

    Trawick International policy: Safe Travels Explorer

    It was nice to get quick answers

    Thomas from NJ
    Review Received: October 20, 2022
    Was this review helpful?
    0 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    The customer service rep I spoke with was very helpful with explaining the different policy types. Cost of policy was very reasonable and website was easy to navigate.

    Joan from SC
    Review Received: October 19, 2022
    Was this review helpful?
    3 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    First time buying Travel Insurance. My only goal was to cover unexpected medical expenses while overseas on a short trip. I needed some help making a decision on which policy covered my needs and the Customer Service was very helpful. Luckily I didn't need to file a claim so I have no idea how smoothly that process would work.

    Nancy from RI
    Review Received: October 18, 2022
    Was this review helpful?
    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels First Class

    I have emailed in attempt to file a claim, No response yet. I attached all the necessary information in the email, so I look forward to getting this processed.

    Tamara from NM
    Review Received: October 18, 2022
    Was this review helpful?
    2 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    I purchased trip insurance for several hundred dollars, and my wallet was stolen during my trip. I lost $600 but when I called to file a claim I was told that Trawick has cleverly written into the small print that it will not cover the loss of property such as MONEY--the most basic kind of property. The explanation I was given is that there's no proof that I ever had such money, but this is completely false. I had proof of such money in the form of withdrawal slips and receipt for the purchase of foreign cash. This is a wonderfully convenient way for Trawick to claim hundreds of dollars in insurance and refuse to cover the most basic loss there is. I'm appalled by you, and will make clear to everyone I know never to take insurance out with Trawick International.

    Angry from PA
    Review Received: October 17, 2022
    Was this review helpful?
    14 out of 15 people found this review helpful