Trawick International Travel Insurance Reviews

No one has responde to any of our 4 claims made on our 5 week vacation. Just automated messages. Quite frustrating. Disappointed with the overall service. There’s no sense of urgency to give further information. It’s now a waiting game that has not progressed

The whole process was pleasantly easy! When I needed to add & adjust, the customer service reps at Trawick were polite & extremely helpful.

Thank you

Squaremouth and Trawick are good, however at this point it has been2 months since a claim was filed and the only thing we hear is how busy they are. We had to submit in 72 hours yet it’s been 2 months and no response. This is truly the definition of bad service.

I had tried to contact customer service via e-mail twice. Received only automated responce with no information how to submit a claim. Would like to get guidlines how to submit claim.

Provided the exact coverage I needed at a fair price. Answered my questions promptly.

I had to change the dates of our vacation and contacted Trawick on a couple of occasions. The customer service rep made the changes to the policy easy and seamless. I got confirmation of the changes almost immediately.

No clear information how to submit a claim. I need to submit a claim and wanted to ask for advice what category is better to submit it under. Called multiple numbers listed on the ID card, including International, nobody cared to even let me ask my (very simple) question, let alone provide an answer, just gave me a runaround. Terrible experience so far.

No pre-departure contact. During your I was very disappointed with the help or lack of it when I called customer service with my problem (El Al cancelled my flight TLV-VIE 24 February with zero notice). I had to make other arrangements and incurred significant costs. All customer service said was to file my claim within 72 hours…virtually impossible because I lacked information.

Depending on how Trawick handles my claim my view may change.

Very professional experience in explaining and quickly making corrections to document coverage. Far better than a competing carrier we caught out with blanket exclusion that would wipe out its heavily advertised epidemic coverage. And when caught, issuer and agents simply became incommunicado.
Trawick is the real travel protection.