Trawick International Travel Insurance Reviews

I still haven’t heard from you.

Review Updated: 03/25/2022

Too slow on the claim. Claims were filed in January 2022 and then another one in February of 2022. Received final claim on decision from Trawick International on March 15, 2022, which it was DENIED. I had submitted all the required claim's docs. Also, submitted my physician's statement that I should not cruise at this time due to health issues and the CDC had provided data that whether you were vaccinated or unvaccinated, you shouldn't be cruising at this time.

I have been on 20 cruises since 2008 and never had bought Cruise Insurance because I was told that Cruise Insurance is a waste of money. But due to Covid, I bought Cruise Insurance in October of 2021. This confirms that the Travel Insurance is just that, a BIG Waste of money. But I will admit that the Cruise Industry is a mess also and too risky for me to invest in them. No more cruises for me in the future unless it's a free cruise. There's no doubt in my mind that I had a Legit Claim and the Travel Insurance unfairly denied it. I'm done with Travel Insurance & the Cruise Companies. Thank you!

Review Updated: 03/25/2022

Please see below.
What they are saying is they do not trust ME !!
I find that offensive,
The question then looking for an answer is this their business model ??
The information I sent by mail, was the information they requested
in the paper form. My reply to the below email was simple.

" I knew you would make this difficult"

After that response and no I did not send any more paperwork
they approved my claim about one week from my reply.
Easy no insulting yes

would suggest Trawick looks to another clearing house
to handle claims
Regards
Charles Adderson

Side note, was happy with the Squaremouth agent I talked to before buying the insurance

Dear Charles Adderson,

Thank you for your claim submission. Upon review of the documents submitted, we find that additional information is needed.

Please provide the following:

· Completed and signed Trip Cancellation claim form. We only need the Electronic Delivery of Documents Agreement signed and returned please.

· Proof of Trip Payment. We accept credit card and/or bank statements and/or cancelled checks showing the front and back. We do need this proof of payment as described.

· Airline Agreement (This is only needed if airfare was included in the amount being claimed.). In the event of death or illness the airline will often refund a non-refundable ticket.

o If a refund is not available, most airline tickets can be used up to one year from the original date of issue with a change fee. By claiming your tickets with us, you agree that you have not used or exchanged these tickets and will not use this credit in the future.

All claims are reviewed based upon the claim documents received and the policy provisions, limitations and exclusions. Please review your Confirmation of Coverage to determine if you purchased Trip Cancellation coverage and the policy for the full details about the Trip Cancellation coverage.

If you received this message in your spam or junk folder, be sure to mark this message as not spam or junk to ensure you receive further communications from us in your inbox.

If you have any questions, please feel free to contact us. We appreciate your patience.

You may reply to this email to submit your claim documents or you may mail the documents to the address below.

Best Regards,

CSR | TJ