Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
291,018
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AVG. MONTH
630
Total Reviews
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SINCE 2012
3,745
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,745 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2142
  • 4
    701
  • 3
    403
  • 2
    163
  • 1
    308
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  • Trawick International policy: Safe Travels Explorer

    Who experience smooth

    Victor from TX
    Review Received: November 10, 2021
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    0 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Journey

    I filed a claim shortly after I returned from our trip (11/06/2021) in regard to a delayed baggage delivery. To date, I only received an acknowledgment from Trawick that they received the claim report that I sent. The claim remains pending and unsettled.

    Arnel from TX
    Review Received: November 9, 2021
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    14 out of 16 people found this review helpful
    Trawick International policy: Safe Travels Single Trip

    I found a mistake in the closing date of the insurance, my fault, called customer service and it was fixed right away.

    Monica from CT
    Review Received: November 8, 2021
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    5 out of 7 people found this review helpful
    Trawick International policy: Safe Travels Journey

    I answered those questions for a claim filed for one of the travelers who was unable to take the trip. I haven't heard anything.

    Margaret from NY
    Review Received: November 8, 2021
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    10 out of 11 people found this review helpful
    Trawick International policy: Safe Travels Journey

    I’ve submitted a claim and have gotten no response or an update.

    Christopher from MS
    Review Received: November 8, 2021
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    5 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    No real Interaction with them.....

    Richard from FL
    Review Received: November 8, 2021
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    1 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Journey

    We were not able to take the trip due to a serious illness my wife contracted 2 months before the trip! She was in the hospital for two weeks and barely survived! I have filed a claim for the part of the trip that was not refunded!

    Gale from AR
    Review Received: November 7, 2021
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    9 out of 12 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    The site was easy to work with, and the cost was reasonable for the coverage provided. There were many options available to choose from so we could find a plan in our price range.

    Esther from Costa Rica
    Review Received: November 7, 2021
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    1 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    We had to cancel our trip early due to Covid concerns in specific ports. We were refunded our $ and consulted with Trawick about the insurance as we were not using it. Trawick offered to let us transfer it to another trip if made within 13 months. This was satisfactory to us and we are making use of the transfer.

    Christina from MO
    Review Received: November 6, 2021
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    10 out of 10 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Still waiting for response. I purchased CFAR insurance for the trip and am trying to collect on the claim.

    Patricia from CT
    Review Received: November 6, 2021
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    8 out of 8 people found this review helpful