Trawick International Travel Insurance Reviews

Claim has been filed. Awaiting approval and reimbursement.

The travel insurance purchase process was easy and pleasant. The terms were spelled out clearly and the price was reasonable for the persons ensured. Luckily we didn't need to file a claim, so this review doesn't address the claim experience.

Be careful to review the policy features prior to buying the policy. Not all policies are alike. Some have additional features. If you have questions, call them. They are very patient and will answer your questions.

Everything is good — only had a small medical claim — bug bites from a beach excursion

Trawick did settle my claim in less than 3 weeks. I was given the entire amount I requested, with no issues. My only complaint was the online, 3rd party portal that was provided for submitting the claim online, simply didn't work (It didn't recognize my policy number). Thus I had to send an email with my documentation attached to the email address that was provided. I have used an online portal for claims with other travel insurers. I feel the whole flow of the claim submission process works better if you are being asked to upload the requisite documentation as you input the requested data. Otherwise, I am happy with the outcome of the claim process and the policy was a good value overall compared to other travel insurers I have used.

We always buy travel insurance for our trips outside the US and use Squaremouth to make the purchase. Squaremouth allow us to compare policies and prices to get the coverage we want at a price we find appropriate. On our most recent trip, our return flight was diverted to another airport causing us to miss a connecting flight. The next available flight was the next day, so we had to book a hotel room for the night. Since the missed connection was covered by our Trawick International policy, I contacted their Customer Service department. The representative was very friendly and professional. She provided the link needed to submit my claim online. The process was relatively easy. I received a followup email requesting various documents, which I provided. It has only been one day since I emailed the documents to them so it is too early to evaluate. I believe I would use Trawick International again for my travel insurance needs.

Only contact was after trip. Difficult claim inputting thru 3rd party.

Was great, customer service was very profession al and very help full. . . .