Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
290,972
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AVG. MONTH
650
Total Reviews
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SINCE 2012
3,745
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,745 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2142
  • 4
    701
  • 3
    403
  • 2
    163
  • 1
    308
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  • Trawick International policy: Safe Travels First Class

    I knew exactly what I was purchasing and was hoping that I would not have the need to use any of the benefits.

    Chateram from FL
    Review Received: March 29, 2023
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    0 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I had to cancel our trip due to my grandmother's unexpected passing. I am still in process of receiving the money back.

    April Lynn from VA
    Review Received: March 28, 2023
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    2 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Kathleen from RI
    Review Received: March 28, 2023
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    1 out of 1 people found this review helpful

    The insurer was timely and settled the claim fairly. Forms were available on line and were self explanatory.

    Trawick International policy: Safe Travels Voyager

    Good service and Easy to get information.

    GE from MA
    Review Received: March 28, 2023
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    They've sent me claim materials.

    Elizabeth from MI
    Review Received: March 28, 2023
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels International excl US

    Hi
    filed two medical claims
    1. 23 February 2023, which I have not received a any type response after 4 weeks
    2 today 26 March 2023.

    I'm not happy with Trawick International as I still waiting for their response I'm really hope they give me a quick response.

    Regards,
    Federico

    Federico GERMAN from Uruguay
    Review Received: March 26, 2023
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    6 out of 6 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Policy was very helpful, customer service answered my questions, and we were very happy to have this comprehensive insurance.

    Jennifer from NM
    Review Received: March 25, 2023
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Turn around time for filed claim is too long

    Thomas from OH
    Review Received: March 25, 2023
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    4 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Tried to contact them. Always outside customer service hours. Sent text message no response. Going to try and figure out how to file a claim, but may have to file a complaint with the State Insurance Commissioner’s office to get some help. Just glad it was something serious outside the country. Will never be purchasing this product again!

    Michael from WI
    Review Received: March 24, 2023
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    12 out of 12 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    smooth sailing with no issues

    janet from NY
    Review Received: March 21, 2023
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    0 out of 1 people found this review helpful