Trawick International Travel Insurance Reviews

Polite and friendly. Very helpful

Purchasing insurance from Squaremouth was easy and informative - I like being able to compare price and policy in a very straightforward manner.
I filed a claim with Trawick several weeks ago and to date have only received an automated email that they have received the claim so not sure how long to wait to follow up. I am hoping this is not going to take months to resolve.

My trip got canceled.
And the support for the claim process has been less than adequate

Needed to change my dates and they were extremely flexible. No hassle and no extra charges.

I am waiting for a response from my claim.

I sent claim forms twice. It appears you have not received it. I did not go on the trip. I injured my right knee and it got progressively worse. MRI revealed 2 ligament tears. It has taken time to obtain the MRI. and get appointment with Ortho. It was very hectic at Ortho visit that the Doc left before filling out the portion of the medical statement. I am trying to reach back to the provider but no return response. I have PT appt in April but will continue to persue physician.

already made customer service aware i will be filing a claim and am collecting the needed documents

Fortunately we did not need to use this policy. Our only interaction was to update our visa information and our call was answered promptly and professionally. We had the updated policies in minutes.

Our return flight was delayed and we missed our connecting flight. I called 24 hour customer service while we were attempting to get hotel accommodations. I was told that no one could assist me until I filed a claim????