Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
Calendar icon
SINCE 2012
290,972
Calendar icon
AVG. MONTH
650
Total Reviews
Star icon
SINCE 2012
3,745
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,745 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2142
  • 4
    701
  • 3
    403
  • 2
    163
  • 1
    308
  • Filter By
    Filter
    Sort By
    Sort
  • Trawick International policy: Safe Travels Journey

    My experience was very positive. Peace of mind was the result of knowing that my family had coverage from a reliable carrier. Searching for the coverage I needed was easy and quick using Squaremouth. I have been a customer for several years and will certainly be back next year. I would recommend highly.

    Thomas from NY
    Review Received: March 5, 2023
    Was this review helpful?
    1 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I am still working on the documents I need to submit for the claim. I called Trawick and didn't get very helpful answers or complete instructions to help me file my claim

    Marcia from CT
    Review Received: March 5, 2023
    Was this review helpful?
    13 out of 14 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    MADE A CLAIM. NOT SURE IF INFO WAS EMAILED TO CORRECT PLACE. TRIED TO SUBMIT WHERE IT SAYS "SUBMIT" EVERY TIME IT SAYS CANNOT DO IT. I NEED MY CLAIM SUBMITTED!

    Hillary from NY
    Review Received: March 5, 2023
    Was this review helpful?
    13 out of 14 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    I have filed a claim 2 days ago.. I have not received any response from Co-Ordinated Benefit Plans, a subsidiary of One80 Intermediaries, on behalf of Nationwide Mutual Insurance Company and Affiliated Companies, YET.

    Ramaswamy from TX
    Review Received: March 4, 2023
    Was this review helpful?
    8 out of 12 people found this review helpful

    Review Updated: 04/05/2023

    The process of the reimbursement was smooth and easy.

    Trawick International policy: Safe Travels Explorer

    Just waiting for claim now..Its been a couple weeks and I have not heard anything from Trawick as of yet

    Lisa from NV
    Review Received: March 4, 2023
    Was this review helpful?
    10 out of 12 people found this review helpful
    Trawick International policy: Safe Travels Explorer Plus

    I’m in the process in completing the claim

    TB from FL
    Review Received: March 4, 2023
    Was this review helpful?
    0 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Journey

    Claim was submitted on 2/28/23. Other than the automatic repley I have not heard anything regareding the status of my claim. Once reimbursed I can provide a better response to the survey.

    Andrea from MI
    Review Received: March 3, 2023
    Was this review helpful?
    8 out of 10 people found this review helpful
    Trawick International policy: Safe Travels Journey

    The claim was submitted 2/27/23. Other than the automatic reply I have not received any information for the claim.
    When we are reimbursed for our claim then I can provide a better repsonse.

    Andrea from MI
    Review Received: March 3, 2023
    Was this review helpful?
    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels First Class

    I contacted Trawick as soon as I knew i could not go on my vacation, filled out the forms, this was back in November. I have sensed emailed them several times, finally received a response for more information, which I gave them back in early January, then again they sent another form which I signed, early February, and still waiting for refund. I would not use them again. If you can help in any way, please do.

    Cheryl from FL
    Review Received: March 2, 2023
    Was this review helpful?
    18 out of 18 people found this review helpful
    Trawick International policy: Safe Travels Explorer Plus

    The claims office was helpful in providing information about filing a claim. I downloaded and filled out a paper claim form which was emailed with supporting documentation to Trawick. Discovered after I was done that there was an online alternative filing process that I probably would have preferred to use. The claim for a canceled cruise due to urgent surgery has just been filed so I have nothing to report on the outcome of the claim.

    Stephen from GA
    Review Received: March 2, 2023
    Was this review helpful?
    3 out of 6 people found this review helpful