Trawick International Travel Insurance Reviews

My flight was cancelled and i was forced to purchase a different flight last minute. I filed a claim with Trawick International on 10/11/2024 right after i got home from my tour. I sent all the documentation to proof cancellation and cost difference. Today is 03/27/2025. Nobody even contacted me during those 6 months! I keep calling their claim department and they keep saying to call back in a month... in a week... etc. What a shame!!! Very disapointed with their service!!!

Frustrating and confusing process and website overall. Makes no sense that you purchase insurance to cover your vacation being interrupted or canceled due to hurricanes and when one hits and shuts down your destination ports the claim is denied because you happen to be on the ship and at least some services were provided.

Review Updated: 11/11/2024

Felt misled in wording of policies. The fine print is not revealed until after the policy is purchased. I have a understanding for the future and will probably be purchasing travel insurance less often.

Claim process sucks. 6 weeks no action. Already contacted your zero complaint department. They are useless. They have received same answers as me. Nothing. All talk no action. Will certainly never consider squaremouth or traywick ever again.
I will continue seeking resolution of claim.

Claim was paid w/in 3 weeks. Simple online process. It was a small $500 claim.

However, there is no way to see the progress that the claim is taking. Didn't get any response when I asked a question via email. Didn't see any where to 'log in' to see progess or anywhere to know how long to wait for the claim to be paid (3 weeks or 3 months).... the check just showed up in the mailbox. It would have been nice to at least have gotten an email..... "you're claim has been processed & a check should be arriving in your mail within the next week"

I went thru a travel claim process once before (when my mother-in-law died when we were overseas & needed to get home) that process took 3 months with a lot of back & forth email & phone calls. So, when it was not possible to get any contact with your company to make sure I had sent in correct documentation, it made me wonder...... how long do I wait to find out if I'm getting reimbursement or did I miss something in my claim & need to add more documentation......