Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
290,990
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AVG. MONTH
638
Total Reviews
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SINCE 2012
3,745
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,745 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2142
  • 4
    701
  • 3
    403
  • 2
    163
  • 1
    308
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  • Trawick International policy: Safe Travels Voyager

    No complaints.

    John from OH
    Review Received: July 16, 2021
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    2 out of 4 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Very professional staff

    Wilfredo from FL
    Review Received: July 16, 2021
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Thank

    Joshua from OR
    Review Received: July 16, 2021
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    0 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    I had to push my travel dates back two days, emailed customer service and they promptly adjusted my policy dates. Very pleased with customer service for this.

    David from TX
    Review Received: July 15, 2021
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    3 out of 3 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Five star service so far. Once the claim is settled I will be in a better position to provide feedback.

    John from FL
    Review Received: July 13, 2021
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    1 out of 10 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    I contacted Trawick prior to purchasing a policy with some detailed questions, and they responded very quickly, professionally, and thoroughly. The coverage was very reasonable for the price, and although we did not have to file a claim, based on my limited interaction beforehand, I had a good feeling that they would be there if I needed them.

    David from MD
    Review Received: July 11, 2021
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    3 out of 3 people found this review helpful
    Trawick International policy: Safe Travels International Cost Saver excl US

    I have extended my stay in Israel and have also extended my insurance. Trawick International was easy to deal with when communicating with them.

    Evelyn from Malta
    Review Received: July 10, 2021
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    2 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Everyone I spoke with was very helpful and kind during a rather frustrating situation.

    Dana Marie from MD
    Review Received: July 8, 2021
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    4 out of 6 people found this review helpful
    Trawick International policy: Safe Travels Journey

    Trip was canceled by Holland America and claim was mailed to Trawick last week after all Trawick requested documentation was finally able to be assembled

    At this point, we are waiting for Trawick's refund

    NOTE: Your survey is premature timing wise as it includes questions that are still open, and which will require more time before I can realistically answer yes or note and/or give ratings

    Herbert from WA
    Review Received: July 7, 2021
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    11 out of 21 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Made planning the trip possible. With my work I have a crazy schedule, so this gave me an option in case it did. Great trip and can't wait to go back. Thanks for the service.

    Jeremy from LA
    Review Received: July 6, 2021
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    2 out of 2 people found this review helpful