Overview

Trawick offers six comprehensive travel insurance policies through Squaremouth, each designed to provide different levels of coverage to suit various travel needs. Their most popular plan, Safe Travels Protect, delivers affordable protection for both trip cancellations and medical emergencies, making it an ideal choice for travelers on domestic and international trips alike.

Trips Protected
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SINCE 2012
291,003
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AVG. MONTH
633
Total Reviews
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SINCE 2012
3,745
Detailed Rating
Customer Service Before Trip
4.28/5
Customer Service During Trip
3.49/5
Customer Service During Claim
2.99/5

See how Trawick International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.11 (3,745 reviews)

Trawick customers appreciate the value for money offered by the policies and the ease of modifying them before a trip. However, some travelers report difficulty reaching customer service, particularly after filing a claim.

  • 5
    2142
  • 4
    701
  • 3
    403
  • 2
    163
  • 1
    308
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  • Trawick International policy: Safe Travels Voyager

    I have had difficulty filing a claim with Trawick International. I have had excellent experience with ON CALL INTERNATIONAL. I spoke to a representative of Trawick International on Tuesday 1/19/21 who promised to email the necessary claim forms. I have yet to receive them.

    Hilda Patricia Hayward
    2118 Sandalwood Place
    The Villages, FL 32163

    810/955-6505

    Patricia from FL
    Review Received: January 21, 2021
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    18 out of 20 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    I sent my claim to the email address that I was supposed to send my claim to (a couple days ago), and I still have yet to hear back. I did not receive some kind of a confirmation email, saying that my email was received and that my claim will be under review. Otherwise, the policy itself was good.

    Mischa from VA
    Review Received: January 17, 2021
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    15 out of 21 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Details were clear and therefore easy to select the appropriate insurance to cover us all incase a case of Covid in any of the three families traveling required them to cancel.

    Philippa from CA
    Review Received: January 14, 2021
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    6 out of 7 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    We did not need to use the policy. Our travels went smoothly. In fact we would never asked to show proof of insurance.

    Robert from VA
    Review Received: January 13, 2021
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    2 out of 5 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    VERY pleasant experience. The agent explained the policies and differences between each one and help me select the right one at a great price!

    Bill from SC
    Review Received: January 11, 2021
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    2 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Easy to sign up. I didn’t use the policy, so I don’t have much feedback. I wish that you would provide the coverage documents in languages other than English, since the whole point of the insurance is for international travel.

    Anonymous from CA
    Review Received: January 11, 2021
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    1 out of 1 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Very easy to purchase and have access to the policy. Costa Rica accepted this insurance

    Olga from TX
    Review Received: January 10, 2021
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    16 out of 16 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    First time I have bought travel insurance and had no issues. If there had been a problem to where we couldn't have traveled, I don't know how the experience with your company would have gone but hope it would have been a good one. I am just glad we got to go and I didn't have to file a claim

    Janice from TN
    Review Received: January 10, 2021
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    1 out of 2 people found this review helpful
    Trawick International policy: Safe Travels Explorer

    Overall ok. I needed to extend the policy and it was over a weekend so it took 3 days during which I was a little worried if I had coverage or not

    GS from NY
    Review Received: January 10, 2021
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    0 out of 0 people found this review helpful
    Trawick International policy: Safe Travels Voyager

    Easy and affordable! My trip was to Costa Rica and submitted the insurance documentation as per the countries request. Upon arrival to the airport in San Jose (SJO) I had to reconfirm my insurance with an agent. I am not sure if this was an internal issue with the SJO their system. It was more time consuming because I had to not only make the immigration line but I had to go to another line to show proof of insurance. I printed mine so it was more efficient to show the paper work. Then,I had to make the immigration line again. This process took a lot longer however I was able to get through and the insurance meet the requirements.

    Christian from NY
    Review Received: January 9, 2021
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    11 out of 12 people found this review helpful