Trawick International Travel Insurance Reviews

At the moment there is no issues with Squaremouth, however so not sure about the travel policies with insurance provider Trawick international.

I was looking for Insurance that would cover "intinerary port" change when on the Cruise... I thought they explained, it would be covered under the "Trip Interruption" and only because I was confident this would be covered... The Cruise changed 2 port intinerary days, after taking a lot of research and TIME and planning of what to do in those designated Islands, the Ship because of weather, redirected us to other 2 different ports. I now did not know what to do and we actually did nothing but get off the Ship and just randomly aimlessly walked around... When trying to put in a claim, your response was the policy did not cover for this and when I read it, I also understood it would have to be probably a 48 hour delay and expenses like tours occuring to then at least cover that... So this did not apply to us... I am satisfied that your process that was QUICK, beginning with your phone rep was very efficient to directing me where to go and what to do and a quick turn around response but ended disappointed, that it did not cover "itinerary changes"...

We had a bad experience filing a claim with another company. I contacted Squaremouth because it was recommended in the AARP magazine. The person on the phone was very helpful and got me signed up very easily. The coverage was better and it was several hundred dollars less than the plan offered by the tour company. I will definitely use them again.

Buying my plan was very easy as the agent was most helpful. Having the policy gave me confidence and freedom of concern of any possible health issues.

Website was transparent. Comparing insurance was easy to do.

Quick resolution for claim of damaged luggage.

Did not use the insurance but it gave me peace of mind to know it was there if I needed it.

Very prompt in sharing info. My questions were answered immediately and courteously.

The support people were absolutely awful. Half of my messages were ignored.

They kept asking for more information.

The airline was more accommodating than the insurance company.

My Blue Cross paid virtually every medical cost. Trawick didn't care AT ALL. To this day they have never followed up.

I asked for a seat upgrade so I could stretch my leg out. It took them to the day before my flight to say they would pay for an upgrade to a plus seat. By then (as they well knew) there were NO seat upgrades available. I would have had to spend days sitting in a hotel room waiting for a flight with availability. Which of course they would have paid NOTHING.

Just to state again, to this day they have still not followed up.