Trawick International Travel Insurance Reviews

Review Updated: 11/22/2025

The process of submitting evidence of an expense was slow. I had to resubmit documents. Also, when I submitted the claim for me and my spouse, we were assigned 2 claim numbers and it was confusing as to which claim I needed to submit information. The online interface was clunky but when I talked to a real person, they were very helpful.

Review Updated: 12/07/2025

airline changed my flight and caused a lose of two night of hotel stay.
the insurance refused to pay for my lose.
what is this insurance for?

Min Shuai
Mingsong Yin

Review Updated: 11/15/2025

I had issues at the beginning of the claim process with the amount of documentation Trawick requested, but with Squaremouth’s assistance, the claim was handled quickly and satisfactorily.

Although all documentation was submitted electronically.th process at the end seemed to stop. After a 203 week hiatus I contacted the company to find the status of the claim yet heard nothing back until Squaremouth went to bat for me. Then the claim was resolved and the matter settled quickly.

They have not completed review of my claim after waiting for four months! I’m completely disappointed with this company and would never recommend them. They’ve been given every piece of information they asked for more than once and I still have not received a check. Shame on them, only David Hosey actually tried to move the process along and failed. There’s no reason this claim should be dragging on except that Trawick just doesn’t want to pay!

From the outset, there was quite a delay shifting from squaremouth to another party, and finally landing with a third party.

There may be cultural differences at work, so excuse my ignorance of your customs. The baggage that was destroyed by American Airlines was a gift from my husband.

Typically, in the states, we do not as for receipts when receiving gifts from our spouse. The third party demanded a receipt and informed me the burden of proof was entirely mine.

The fact that this luggage was transported, traceable, and usable from IND to RDU to FFT, to SOF and made it the entire journey until CLT to IND was completely inconsequential to the third party.

To my knowledge, American Airlines, the perpetrator of the permanent damage was never contacted, despite detailed tracking information before and after the damage and repair request.

I was also instructed to go to a shoe repair shop or luggage store for damage assessment. This is one reason American Airlines no longer offers baggage repair. These services no longer exist in our area.

Customer service is not the strong suit of squaremouth.