Trawick International Travel Insurance Reviews

I have purchased many policies through Squaremouth and with Trawick specifically.
This is the first time I have filed a claim and it is not going as expected.
It is taking a great deal of time and I have yet to understand why the claim is not eligible for payment.

Very simple straight forward process.

Representative was helpful on phone - emergency medical and trip interruption claim. Still pending.

The Squaremouth customer service rep was fine, the policy chosen was not.

Would have liked to have seen the detailed breakdown of what and why we were refunded prior to check distribution - I am not 100% confident that we got what I expected and I couldnt tell.

It's been really slow to get response I asked for further information about the claim and have been waiting on a response for over a week and have heard nothing. Just want an explanation of why the amount was settled on and if that was the correct determination.

I found it difficult to find a way to access telephone numbers to ask for support.

I have submitted a claim due to my airline provider cancelling my connecting flight while I was in transit of my International flight from Italy, I was able to submit forms and copy's of receipts thru E-mail and I am in hopes that this straight forward claim is processed quickly without delays.